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5.0 TROUBLE SHOOTING
5.1 SYMPTOMS AND REMEDIES
SYMPTOMS
Front (XLR) Mic volume level is low.
Audio files not playing.
Alert/evac tone levels are low.
Pre-Announcement Chime volume is low
Paging Console Mic volume level is low.
Front volume control not functioning
Remote plate not functioning or recognised.
Alert or Evac message not playing.
DIP switch changes not effective.
I don't know how to record a message.
24V DC outputs stop working.
5.2 RJ45 cabling configuration for system components
(586A 'Straight through')
System components are connected using "pin to pin" configuration RJ45 data cabling as shown in fig 5.1. When installing
ensure all connections are verified with a LAN cable tester before switching any system component on.
Failure to follow the correct wiring configuration may result in damage to system components.
8
568A
7
6 TX-
Straight Through
5
(both ends)
4
3 TX +
Pins Face Upwards
2 RX-
1 RX+
System components are connected using standard "pin to pin"
configuration RJ45 data cabling. When installing ensure all connections
are verified before switching any system component on.
Failure to follow the correct wiring configuration may result in damage to
For the correct wiring configuration, see section 6.0 "Troubleshooting".
www.redbackaudio.com.au
Redback® A 4565B Evacuation Controller
Make sure they are in MP3 format. Make sure Micro SD
card inserted properly. Check MP3 is installed in appropri-
Front volume control functions on aux input only. Check
Make sure plate ID is set correctly. Check wiring.
Turn the unit OFF before changing DIP switch settings.
Settings become effective after power is returned.
This unit does not have a recording facility. A message MP3
will have to be recorded on a PC or some other equip-
These outputs are limited to 120mA output and will trip
the internal fuse when overloaded. They will reset once
Fig 5.1
WARNING
system components.
REMEDIES
Adjust mic volume on front of unit.
ate folder.
Adjust Evac volume on rear of unit.
Adjust Chime volume on rear of unit.
Adjust PA Mic volume on rear of unit.
connections to rear of unit.
Check MP3 is installed in a voice folder.
ment.
they have cooled down.
Redback® Proudly Made In Australia 27
1 TX+
2 TX-
3 RX +
4
5
6 RX-
7
8
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