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Troubleshooting
Stand-alone operation
If the camera is configured for 4K resolution
and attached to a Full-HD monitor with only
1,080 p resolution, the camera should detect
this and switch automatically to the necessary
resolution.
However, if no image appears and the screen
reports an error message like "out of range" or
something similar, you can reset the camera
resolution to 1,080 p.
Flexacam User Manual
How to reset the camera?
1. Power the camera off.
2. Unplug the USB mouse.
3. Restart the camera.
The camera will restart in Full-HD 1,080 p
mode and a live image will appear.
4. Plug in the USB mouse again and configure
the correct live image resolution.
Troubleshooting
44
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