Documents are printed in monochrome
Is Color Mode set to Monochrome in the printer driver?
Check 1
• For Windows
In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.
• For macOS
In the Quality & Media of the printer driver, specify Color in Color Mode and try printing again.
The Print head nozzle may be blocked.
Check 2
Print a test pattern to check the color ink nozzles and see if they are clogged.
Checking for Nozzle Clogging
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