Ricoh Aficio AP900 Operating Instructions Manual page 102

Troubleshooting
Problem
Paper jams occur frequent-
ly.
Paper jams occur frequent-
ly in the duplex unit.
Multiple pages are fed at
once.
Causes and Solutions
Number of sheets set in the tray exceeds the limit. Check that the
top of the stack is not higher than the limit mark inside the tray.
See p.28 "Loading Paper".
There may be a gap between the side guide and the paper, or be-
tween the end guides and the paper in the paper tray. Make sure
there are no gaps.
See p.28 "Loading Paper".
The side guide in the paper tray may not be properly locked. Make
sure that the side guide is locked.
See p.28 "Loading Paper".
The end guide in the paper tray may not be properly locked. Make
sure that the end guide is locked.
See p.28 "Loading Paper".
Paper is either too thick or too thin. Use the recommended paper.
See p.59 "Paper Recommendations".
Paper is bent or wrinkled.
See p.59 "Paper Recommendations".
Paper has already been printed on.
See p.59 "Paper Recommendations".
Paper is damp. Use paper that has been stored properly
See p.59 "Paper Recommendations".
Fan the paper thoroughly before loading.
The screws in the duplex unit may not be set properly. Contact
your service representative.
There may be a gap between the front guide and the paper, or be-
tween the side guides and the paper in the paper tray. Make sure
there are no gaps.
See p.28 "Loading Paper".
Paper is either too thick or too thin. Use the recommended paper.
See p.59 "Paper Recommendations".
Paper has already been printed on.
See p.59 "Paper Recommendations".
Number of sheets set in the tray exceeds the limit. Check the top
of the stack is not higher than the limit mark inside the tray. See
p.28 "Loading Paper".
Static is causing sheets to stick together. Use paper that has been
stored properly.
See p.59 "Paper Recommendations".
Fan the paper thoroughly before loading.
102