Product Warranty - Printronix P5000 Series User Manual

Product Warranty

Printronix warrants that the Products furnished under this Agreement shall be
free from defects in material and workmanship for a period of one year from
the date of shipment from the Printronix facility. This warranty is applicable
only if the products have had normal utilization within the published
specifications as modified from time to time, have been maintained in
accordance with recommended procedures with Printronix approved parts,
and have not been modified or altered in a manner not approved by
Printronix.
For printers sold within the area in which Purchaser normally provides field
service:
For all printers the Purchaser will provide the end-user with a 90-day
on-site warranty. Any printer or part therein found defective within one
year of original shipping date from a Printronix facility shall be returned to
Printronix and be repaired or replaced at the option and expense of
Printronix. Purchaser shall pay shipping cost to the Printronix facility and
Printronix will return the item(s) at its expense.
For printers sold outside the area, within the Continental United States, in
which Purchaser normally provides field service:
Any printer found defective within 90 days from the date of shipment to
the end user will be repaired at the end user's location. If the end user is
located within 100 miles of an Authorized Service Provider's location,
warranty service will be performed at no charge. If the end user is located
more than 100 miles from an Authorized Service Provider's location,
travel time and expenses in excess of 100 miles will be billed to the end
user at current rates or the printer may be shipped to the nearest
Authorized Service Center for repair. If the end user elects to ship the
printer for warranty repair, the end user shall pay the shipping cost to the
Authorized Service Center and the printer will be returned at Printronix'
expense.
The Products may be equipped with a general purpose input/output circuit
board and corresponding pin connection (GPIO) which allow the Purchaser's
or end user's printer to function as a controller in a computer system.
Printronix publishes the specifications associated with GPIO and the pin
connection and warrants that the printer's input and output parameters at the
pin connection conform to those specifications. Except as expressly
warranted, GPIO is sold on an "as is" basis. There are no other warranties
whatsoever, express or implied, concerning GPIO.
Purchaser's remedies are expressly limited to Printronix' obligations as stated
above, and in no event shall Printronix be held liable for any incidental or
consequential damages or loss of use, or other commercial loss, however
occasioned.
The warranties set forth in this article and the obligations and liabilities
thereunder are in lieu or, and the purchaser hereby waives, all implied
guarantees and warrantees, including without limitation, any warranty of
merchantibility or fitness for a particular purpose. In no event shall Printronix
be held liable for any incidental or consequential damages or loss of use, or
other commercial loss, however occasioned.