Kodak CARESTREAM DRYVIEW 5850 User Manual page 33

Code
10003 MIS: Image Buffer Error
10015 MIS: Database Error
10910 MIS: MCS Communication
Failure
20004 USB Failure
20154 MCS: Internal Communications
Failure
20156 Incompatible Software Versions
Installed
20209 Laser Imager Opened During
Self Test
20449 none
20701 none
20702 none
20703 none
February 27, 2009
Table 3-5: Condition Codes (Cont'd)
Web Portal Message User Action
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Shut down the Imager, then start the Imager.
2. If the error persists, call for service.
1. Close the hood or the open cover.
2. Shut down the Imager, then start the Imager.
3. If the error persists, call for service.
1. Change the charcoal filter.
2. Press and hold the Menu Selection Button for 5
seconds. Release the button and the Test Print
menu displays.
3. Press and release the Menu Selection Button again
to display the Error Reset menu.
4. Check that the 20449 error is highlighted on the
display screen, and press the Enter button.
The icon and condition code are cleared, and the
display screen returns to normal operation.
1. Close the hood or the open cover.
1. Install the missing film tray.
1. Press and hold the Menu Selection Button for 5
seconds.
2. Press and release the Menu Selection Button again
to display the Error Reset menu. Delete the jobs in
the Unprintable Jobs Queue.
2G0733
Troubleshooting
3-7