Features
Welcome Center
If you need assistance during or after printer installation, visit the Xerox
support at www.xerox.com/office/worldcontacts.
If you require further assistance, contact the Xerox
800-835-6100.
If a local Xerox representative telephone number was provided during printer installation, record the
telephone number in the following space.
#_________________________________
If you need additional help using your printer:
1.
Refer to this user guide.
2.
Contact the system administrator.
3.
Visit the Xerox
®
website at www.xerox.com/office/EC78XXsupport.
To assist you, the Welcome Center needs the following information:
The nature of the problem.
•
•
The serial number of the printer.
•
The fault code.
The name and location of your company.
•
Locating the Serial Number
To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A,
toward the rear of the printer on a metal plate.
To view the serial number at the printer control panel, press the Machine Status button, then touch the
Machine Information tab.
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Xerox
®
WorkCentre
User Guide
®
EC7836/EC7856 Color Multifunction Printer
®
website for online solutions and
Welcome Center for the United States and Canada at 1-
®