Copy And Scan Problems - Xerox WorkCentre EC7856 User Manual

Copy and Scan Problems

If the copy or scan quality is poor, refer to the following table.
Symptoms
Lines or streaks only present in copies made
from the document feeder.
Spots present in copies taken from the
document glass.
The reverse side of the original is showing on
the copy or scan.
Image is too light or too dark.
Colors are inaccurate.
If the problem persists, for online support information, go to www.xerox.com/office/EC78XXsupport.
Solutions
There is debris on the document glass. When scanning, the paper
from the document feeder passes over the debris creating lines or
streaks. Clean all glass surfaces with a lint-free cloth.
There is debris on the document glass. When scanning, the debris
creates a spot on the image. Clean all glass surfaces with a lint-free
cloth.
Turn on Background Suppression.
• Copy: Use the Image Quality settings to lighten, darken, or adjust
contrast.
• Scan: Use the Advanced Settings Tab to lighten, darken, or adjust
contrast.
• Copy: Use the Image Quality settings to adjust color balance.
• Scan: Confirm the correct Original Type is set.
Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer
Troubleshooting
267
User Guide