Troubleshooting guide
Troubleshooting for Charger, see Charger Instructions for use
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
Beeping
If none of the above solutions work, consult your hearing care professional.
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About Start-up Handling Options Tinnitus Warnings
Possible causes
Hearing aid is out of power
Dead battery
Clogged earpieces (dome, Grip Tip, or mold)
Clogged sound outlet
Moisture
Hearing aid is out of power
Hearing aid earpiece inserted incorrectly
Earwax accumulated in ear canal
If your hearing aid plays 8 beeps, 4 times consecutively,
your hearing aid needs a microphone service check
More info