Troubleshooting guide
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
If none of the above solutions work, consult your hearing care professional for assistance.
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About Start up Handling Options Warnings
Possible causes
Dead battery
Clogged speaker or earpieces (dome, GripTip, Micro mould or LiteTip)
Clogged sound outlet
Moisture
Dead battery
Hearing aid earpiece inserted incorrectly
Ear wax accumulated in ear canal
More info