Troubleshooting Guide - oticon BTE Nera2 Pro Ti Instructions For Use Manual

Troubleshooting guide

Symptom Possible causes
Worn-out battery
No sound Clogged tube or earpieces (mould, dome, GripTip, Micro mould or LiteTip)
Clogged sound outlet
Intermittent or
Moisture
reduced sound
Worn-out battery
Clogged damping filter in sound hook
Hearing aid earpiece inserted incorrectly
Squealing noise
Ear wax accumulated in ear canal
If none of the above solutions work, consult your hearing care professional for assistance.
66 About Startup Handling Options Tinnitus Warnings More info
Solutions
Replace the battery
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Clean mould
Clean Corda miniFit (thin tube), replace dome or GripTip or replace wax filter
Wipe battery with a dry cloth and/or dry tube
Replace the battery
Contact your hearing care professional for assistance
Re-insert earpiece (mould, dome, GripTip, Micro mould or LiteTip)
Have ear canal examined by your doctor
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