Troubleshooting guide
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
If none of the above solutions work, consult your hearing care professional for assistance.
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About Start-up Handling Options Tinnitus Warnings
Possible causes
Worn-out battery
Clogged tube or earpieces (dome, GripTip, or mould)
Clogged sound outlet
Moisture
Worn-out battery
Hearing aid earpiece inserted incorrectly
Ear wax accumulated in ear canal
More info