Troubleshooting Guide - oticon Opn miniRITE Quick Manual

Troubleshooting guide

Charger lights Possible cause
No lights The hearing aid is not
inserted into the charger
correctly, or the charger
is not powered.
Solid
red light
16
Solution
Remove the hearing aid
and place in correct position.
Verify that the USB cable is
properly connected to the
USB wall adapter. Verify
that the USB wall adapter
is functional by plugging
a different USB device.
Flashing
red light
Charger lights Possible cause
One or both The battery won't charge.
lights solid red
Both lights Temperature is out of range.
flashing red
Charging is paused until
temperature is within range.
NOTE
If none of the above solutions work visit our support site
www.oticon.global/rechargeable or consult your hearing
care professional for assistance.
Solution
Verify that the hearing
aid battery is a ZPower
rechargeable battery.
Move the charger to an
environment between 50°F
(10°C) and 104°F (40°C).
17