Troubleshooting guide
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
If none of the above solutions work, consult your hearing care professional for assistance.
66
About Startup Handling Options Tinnitus Warnings
Possible causes
Worn-out battery
Clogged tube or earpieces (mould, dome, GripTip, Micro mould or LiteTip)
Clogged sound outlet
Moisture
Worn-out battery
Clogged damping filter in sound hook
Hearing aid earpiece inserted incorrectly
Ear wax accumulated in ear canal
More info