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Troubleshooting guide
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
If none of the above solutions work, consult your hearing care professional for assistance.
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About Start up Handling Options Warnings
Possible causes
Dead battery
Clogged tube or earpiece (mould, dome, Grip Tip, Micro mould, or LiteTip)
Clogged sound outlet
Moisture
Dead battery
Clogged damping filter in sound hook
Hearing aid earpiece inserted incorrectly
Ear wax accumulated in ear canal
More info
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