Warranty - Weinmann Homecare CPAP 20e Manual

12. Warranty

• Weinmann offers a warranty that the product, when used in accordance with
requirements, will remain free from defects for a period of two years from date
of purchase. For products whose durability is clearly indicated as less than two
years, the warranty expires on the expiration date indicated on the packaging or
in the user's manual.
• Claims against the warranty can be made only when accompanied by the sales
receipt, which must show salesperson and date of purchase.
• We offer no warranty in the case of:
– Disregard of usage instructions
– Operating errors
– Improper use or handling
– Third-party intervention by non-authorized persons for the purpose of device
repair
– Acts of God, e.g., lightning strikes, etc.
– Transport damage as a result of improper packaging of returned items
– Lack of maintenance
– Operational and normal wear and tear, which includes, for example, the
following components.
– Filter
– Batteries and recheargable batteries
– Articles for one-time usage, etc.
– Failure to use original spare parts.
• Weinmann is not liable for consequential harm caused by a defect if it is not
based on intention or gross negligence. Weinmann is also not liable for minor
physical injury to life or limb resulting from negligence.
• Weinmann reserves the right to decide whether to eliminate defects, to deliver
a defect-free item or to reduce the purchase price by a reasonable amount.
• If Weinmann rejects a claim against the warranty, it assumes no expense for
transport between customer and manufacturer.
• Implied warranty claims remain unaffected by these changes.
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