Troubleshooting - Salus Optima S User Manual

Optima S Thermostat
T
ROUBLESHOOTING
The thermostat does not call for heat and/or cooling.
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Check that the connector pins are straight.
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Check that the thermostat is fully seated on the mounting plate. If the terminal
connections are not fully engaged, the firmware does not activate the relays.
This prevents power surges to the HVAC system.
The heat and cooling are reversed.
•
Check that the thermostat is configured properly, Heat Pump or Non Heat
Pump. If Heat Pump, Check that the O/B configuration is correct.
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Check that the wiring is correct, especially the Y and W wires. If Heat Pump,
Check that the O/B wire is correct.
The fan does not turn on.
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Check that the wiring is correct, especially the G wire.
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If oil or gas heating, make sure the furnace is working. In furnace mode (FURNC),
the fan is under furnace control to avoid a blast of cold air at the start.
Display does not appear when low batteries are replaced.
•
Press the Reset button on the bottom of the thermostat with a straightened
paper clip or pen point.
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