Do you have a question about the RT500RF and is the answer not in the manual?
Questions and answers
Jacky
February 25, 2025
The batteries are only lasting a few days. What can i do? Do i need a new thermostat?
3 comments:
Mr. Anderson
February 25, 2025
The provided context does not directly explain why the batteries in the Salus RT500RF thermostat are only lasting a few days. However, based on the troubleshooting steps in the manual, you should check that the batteries are of the correct type, fitted correctly, and not exhausted. If the issue persists, you can try pressing the reset button. If the thermostat continues to drain batteries quickly, it may indicate a fault, and you should contact Salus Controls or their appointed agents for servicing or replacement. You may not necessarily need a new thermostat unless the issue cannot be resolved.
This answer is automatically generated
Jacky
February 27, 2025
@Mr. Anderson
Jacky
February 27, 2025
@Mr. Anderson sorry. Didn’t realise i could type here. Thanks for your response. Heating engineer came out and replaced the wireless thermostat. Heating now working again.
Mark
February 13, 2025
When I activate my thermostat it has stopped interacting with the receiver box, how can I fix this issue please
1 comments:
Mr. Anderson
February 13, 2025
To fix the issue of your Salus RT500RF thermostat not interacting with the receiver box, try the following steps:
1. Check Power and Indicators: - Ensure the receiver is powered on. A red light indicates it has power. - If the green light is off, the receiver is not receiving a signal from the thermostat.
2. Check Thermostat Batteries: - Verify that the batteries in the thermostat are correctly installed and not depleted. Replace them if necessary.
3. Reset the Receiver: - Press the reset button on the receiver to re-establish communication with the thermostat.
4. Re-link the Thermostat and Receiver: - Follow the instructions in the manual to pair the thermostat with the receiver. - Ensure the RF address code is correctly set, especially if you have multiple units.
5. Minimize Interference: - Ensure there is at least a 1-meter gap between multiple RT500RF receivers. - Remove batteries from other control centers when setting up.
6. Check Heating System: - Make sure the heating system itself is switched on.
If the problem persists, the receiver or thermostat may be faulty and require replacement or professional servicing.
This answer is automatically generated
Geoffrey Buckingham
February 12, 2025
How do I remove the min unit from its wall mounting? Thank you in advance!
1 comments:
Mr. Anderson
May 14, 2025
To remove the Salus RT500RF main unit from its wall mounting, undo the two screws in the gray section of the mounting bracket. Once the screws are undone, the gray section and the unit can be separated from the wall.
This answer is automatically generated
Martin Hampson
January 18, 2025
Can I change batteries without having to re programme times?
1 comments:
Mr. Anderson
February 4, 2025
YES. Replacing the batteries in the Salus RT500RF does not require reprogramming the times, as the saved settings are retained.
Salus digital electronic thermostat with rf (25 pages)
Summary of Contents for Salus RT500RF
Page 1
Salus RT500RF Manual:89 9/7/10 10:10 Page 1 Programmable Room Thermostat With RF Instruction Manual Model No RT500RF...
Page 2
Page 2 RT500RF Warranty Salus Controls warrants that this product will be free from any defect in materials or workmanship, and shall perform in accordance with its specification, for a period of two years from the date of purchase. Salus Controls sole liability for breach of this warranty will be (at its option) to repair or replace the defective product.
• EC Marking directive 93/68/EEC SAFETY INFORMATION These instructions are applicable to the Salus Controls model stated on the front cover of this manual only, and must not be used with any other make or model. These instructions are intended to apply in the United Kingdom only, and should be followed along with any other statutory obligations.
Page 4
The RT500RF from Salus Controls is a stylish and accurate 5/2 or 7 day programmable electronic thermostat with a large, easy to read Liquid Crystal Display (LCD). This programmable thermostat has been specifically designed to be used for both Volt Free and AC heating applications.
Control Centre. The back plate can be mounted directly to the wall surface. The ideal position to locate the RT500RF Control Centre is about 1.5m above floor level. It should be mounted in a location where the thermostat is accessible, reasonably lit and free from extremes of temperature and draughts.
Page 6
10:10 Page 6 The RT500RF Receiver should be mounted in a suitable location that is both accessible for the connection of mains and control wiring, and allows good reception of the RF signal. The Receiver needs a 230V AC mains supply to operate, and this should be fused appropriately (13A max.).
Salus RT500RF Manual:89 9/7/10 10:10 Page 7 RECEIVER WIRING TERMINALS Terminal Identifier Description Normally Open [N/O] Linked Live feed (230V AC heating applications only) Live feed (230V AC) Neutral TYPICAL WIRING INSTALLATIONS BOILER RECEIVER a.230V AC Installation N/O COM L N...
Page 8
Salus RT500RF Manual:89 9/7/10 10:10 Page 8 b. 24V Installation BOILER RECEIVER N/O COM L N MAINS FEED Thermostat loop (Remove link) Live Feed Notes: • Receiver unit should have a permanent 230V AC main supply • Confirm that the Boiler has an external thermostat loop and is NOT configured for 230V switching •...
Page 9
Salus RT500RF Manual:89 9/7/10 10:10 Page 9 CONTROL CENTRE JUMPER SETTINGS Changes to the jumper settings should only be made by the Engineer carrying out the installation or other qualified person. The installer should select the jumper positions required if changes need to be made to the factory default settings.
Salus RT500RF Manual:89 9/7/10 10:10 Page 10 RF ADDRESS CODE SETTING If there is another unit being used nearby, e.g. in the next house or as part of a multiple installation, your Receiver may be fault triggered by the other Control Unit.
Page 11
Salus RT500RF Manual:89 9/7/10 10:10 Page 11 To adjust the RF address code of the Control Centre, remove one or more of the jumper caps located on the back of the unit (labelled 1,2,3,4 and 5, and shown in the picture below) so that the jumper settings match the settings...
Salus RT500RF Manual:89 9/7/10 10:10 Page 12 TESTING THE RF TRANSMISSION It is important to site both the Receiver and Control Centre in locations where the RF signal cannot be interrupted. The receiving range between Control Centre and Receiver is approximately 30 metres indoors, however many factors can affect the RF transmission and shorten the operating distance, e.g.
Page 13
- once you are happy with the operation of one unit you can install the next. Once all the RT500RF units have been installed, if one unit then seems to function abnormally, try changing the RF address code of that unit’s Control Centre and its corresponding Receiver, making...
• The programme number is updated to indicate the running program If the Reset Button is pressed, the RT500RF will behave in the same way as described above, except that any previously saved user settings stored in the internal memory will be deleted and overwritten with the default settings, and all programmable thermostat control settings will be returned to default values.
9/7/10 10:10 Page 15 USER INTERFACE AND CONTROLS The status and operation of the RT500RF is clearly shown on the large backlit Liquid Crystal Display (LCD). This display allows the user to see at a glance the current status of the heating system, the current time and day of the week, as well as a clear indication of the current room temperature.
Press the SET key to confirm the new time and day settings. This will store the changes and return the RT500RF to Normal mode. The RT500RF Control Centre will also return to Normal mode (and save the clock settings) if no keys are pressed for more than 15 seconds.
Weekdays or Weekends. To review or change a programme, press the SET key when the RT500RF is in Normal mode. This will change the unit status to Programme Setting mode.
Page 18
Press the UP or DOWN key to select the programme set for either Weekday or Weekend to be reviewed or adjusted. Pressing the SET key at any time when in programming mode will return the RT500RF into Normal mode. Press the SELECT key to confirm the Weekday or Weekend selection. Once this is set, the ‘Hour’...
35 separate programme settings. To review or change a programme, press the SET key when the RT500RF is in Normal mode. This will change the unit status to Programme Setting mode.
Page 20
– just repeat the steps shown above, after entering programming mode and selecting the day you want to programme. Regardless of which programming mode the RT500RF is set for (5/2 or 7 day), not pressing any keys for 15 seconds will automatically save any programming changes and exit to Normal mode.
FROST PROTECTION To enable the Frost Protection mode, press and hold the BACKLIGHT / FROST button for three seconds with the RT500RF in Normal mode. Once Frost Protection is enabled, the set point temperature is automatically set to 5°C to provide protection from the risk of freezing.
• In Normal mode: press and hold either the UP or DOWN key to display the set point temperature. After two seconds, the RT500RF will enter Temporary Override mode and allow increase or decrease of the set point temperature. If the key is released within two seconds then you will only be able to review the set point temperature.
Page 23
Salus RT500RF Manual:89 9/7/10 10:10 Page 23 Once in Temporary Override mode, the clock and day are displayed, along with the SET indicator; all other indicators are cleared from the display. The set point temperature will flash to indicate that it can be changed: Pressing the UP or DOWN key will increase or decrease the set point temperature in 0.5 °C steps - the set point temperature can be adjusted...
By pressing both the UP and DOWN keys together, the RT500RF will enter SLEEP mode. In this mode, all the RT500RF functions will be paused to save battery power, with the exception of the clock which will continue to run in the background.
• The RT500RF Receiver is switched on. • If the RT500RF is still not functioning correctly, press the Reset Button. WARRANTY Salus Controls warrants that this product will be free from any defect in materials or workmanship, and shall perform in accordance with its specification, for a period of two years from the date of purchase.
Salus RT500RF Manual:89 9/7/10 10:10 Page 26 PRODUCT SPECIFICATION Model: RT500RF Type: Electronic programmable thermostat, designed for Volt Free and AC heating applications. Frequency 868 MHz Programming Programming Modes: User selectable for 5/2 or 7 day option Number of Programmes: Five (5) user programmes plus factory default programme.
Page 27
Salus RT500RF Manual:89 9/7/10 10:10 Page 27 Clock Accuracy: ± 1 minute per month Display: 12 hour Frost Protection Setting: 5 ºC Setpoint Temperature Range: 5 ºC to 35 ºC Measured Air Temperature Range: 5 ºC to 45 ºC (Displayed on LCD)
Need help?
Do you have a question about the RT500RF and is the answer not in the manual?
Questions and answers
The batteries are only lasting a few days. What can i do? Do i need a new thermostat?
The provided context does not directly explain why the batteries in the Salus RT500RF thermostat are only lasting a few days. However, based on the troubleshooting steps in the manual, you should check that the batteries are of the correct type, fitted correctly, and not exhausted. If the issue persists, you can try pressing the reset button. If the thermostat continues to drain batteries quickly, it may indicate a fault, and you should contact Salus Controls or their appointed agents for servicing or replacement. You may not necessarily need a new thermostat unless the issue cannot be resolved.
This answer is automatically generated
@Mr. Anderson
@Mr. Anderson sorry. Didn’t realise i could type here. Thanks for your response. Heating engineer came out and replaced the wireless thermostat. Heating now working again.
When I activate my thermostat it has stopped interacting with the receiver box, how can I fix this issue please
To fix the issue of your Salus RT500RF thermostat not interacting with the receiver box, try the following steps:
1. Check Power and Indicators:
- Ensure the receiver is powered on. A red light indicates it has power.
- If the green light is off, the receiver is not receiving a signal from the thermostat.
2. Check Thermostat Batteries:
- Verify that the batteries in the thermostat are correctly installed and not depleted. Replace them if necessary.
3. Reset the Receiver:
- Press the reset button on the receiver to re-establish communication with the thermostat.
4. Re-link the Thermostat and Receiver:
- Follow the instructions in the manual to pair the thermostat with the receiver.
- Ensure the RF address code is correctly set, especially if you have multiple units.
5. Minimize Interference:
- Ensure there is at least a 1-meter gap between multiple RT500RF receivers.
- Remove batteries from other control centers when setting up.
6. Check Heating System:
- Make sure the heating system itself is switched on.
If the problem persists, the receiver or thermostat may be faulty and require replacement or professional servicing.
This answer is automatically generated
How do I remove the min unit from its wall mounting? Thank you in advance!
To remove the Salus RT500RF main unit from its wall mounting, undo the two screws in the gray section of the mounting bracket. Once the screws are undone, the gray section and the unit can be separated from the wall.
This answer is automatically generated
Can I change batteries without having to re programme times?
YES. Replacing the batteries in the Salus RT500RF does not require reprogramming the times, as the saved settings are retained.
This answer is automatically generated