Simplifi™ Mobile App; Troubleshooting With The Simplifi™ Mobile App - CPI GRYPHON User Manual

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4. Reconnect the PCB cover and close the validator module.
Simplifi™ Mobile App
The Simplifi mobile app works in conjunction with the CPI Synq device. It features
troubleshooting and video tutorials for common vending errors, in addition to providing easy-
to-use configuration and diagnostic tools.
Troubleshooting with the Simplifi™ Mobile App
When in range of CPI Synq device enabled vendors, the beacon technology allows you to
quickly review the health of your machines. The clean design and at-a-glance icons reduce
the time spent on service calls.
Each vendor is listed with its serial number and an icon indicating its general health. Green
is healthy, yellow is needs attention, and red is out of service.
Tapping any vendor on the list gives access to all alarms from all its peripherals, allowing the
technician to quickly identify problems. Each alarm is listed in priority order, with simple 1-
line descriptions of each alarm:
Gryphon
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