CPI GRYPHON Operation And Service Manual
  1. Manuals
  2. Brands
  3. CPI Manuals
  4. Cash Counters & Coin Sorters
  5. GRYPHON
  6. Operation and service manual

CPI GRYPHON Operation And Service Manual

Hide thumbs Also See for GRYPHON:
Table of Contents

Advertisement

Quick Links

GRYPHON
OPERATION AND SERVICE GUIDE

Advertisement

Table of Contents

Troubleshooting

loading

Related Manuals for CPI GRYPHON

Summary of Contents for CPI GRYPHON

  • Page 1 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 2 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 3 MDB harness. Specifications The operating voltage of Gryphon coin manager is listed on the label of each product. The label is located on the left side of the device. It must not be used with any power source other than that indicated.
  • Page 4 GRYPHON OPERATION AND SERVICE GUIDE INSTALLATION Please note that a single page installation guide for the Gryphon can also be found on our website. Unpacking the Coin Changer Unpack the Coin Changer and immediately inspect it for damage. If the unit is damaged, return it to its original carton along with packing materials.
  • Page 5 8. Return the filled cassette to the Gryphon and insure it is properly seated. 9. Connect the MDB Cable. a. If you have a bill acceptor, connect the MDB harness from the Gryphon to the bill acceptor’s “Y Connector”. 10. Tuck any excess cabling inside the vending machine, ensuring that the cables do not interfere with the Vending Machine or Gryphon’s operation.
  • Page 6 GRYPHON OPERATION AND SERVICE GUIDE Alignment After installation, ensure that there is a small gap (2-4mm) between the lever on the vending machine and the return lever on the coin manager. • Depress the coin return lever on the machine door, confirm that it fully opens the accepter lid on the coin manager and then returns smoothly, without holding the door open.
  • Page 7 Cassette Setup It’s easy to customize Gryphon’s cassette. Use one of the many stock configurations or create your own. There are two methods to configure the cassette. Please note: the cassette must be empty before proceeding.
  • Page 8 GRYPHON OPERATION AND SERVICE GUIDE THE MMI Gryphon’s MMI Screen has been designed with the end-user in mind. Gryphon will guide you through the initial setup and configuration using the MMI screen. The MMI Interface updates its interface as needed in each section. Always use the on- screen guidance, but when in doubt, this chart lists general sub-menu navigation tips.
  • Page 9 GRYPHON OPERATION AND SERVICE GUIDE Service Indicators During coin manager programming or normal operation, icons may be shown on the display. These icons will indicate if the coin manager requires any attention or will assist you in selecting a particular program mode.
  • Page 10 GRYPHON OPERATION AND SERVICE GUIDE MMI MENUS The resting MMI screen will display a smiling face, the word “OK” and the amount of coins currently in the cassette. If there are errors, the face will change to a frown and a message indicating the error will appear.
  • Page 11 Value – Sets the fill level to a total cassette value. Once the value is achieved, coins are sent to the cash-box. Gryphon dynamically alters the individual coin levels to minimize the need for manual refills. o Auto – Gryphon determines the optimal par level for your machine based on actual coin usage. •...
  • Page 12 • Asset number: Set the Asset number. • Date & time: Set the current date and time, note that the Gryphon will reset the date and time whenever power is removed. • Reset Audit: Reset all the information in this section, or reset the interims.
  • Page 13 Auto self-tests: Runs an automated test of all motor functions and displays pass/fail results. • Manual self-tests: Allows you to test specific functions of the Gryphon. Scroll to select the test, then click start to perform the test. • Gates: Test Gryphon’s routing mechanisms by selecting All Gates, or choose a specific gate to test.
  • Page 14 For example, if your customer base tends to use quarters, the Gryphon will adjust the mix of coins to compensate for quarter-heavy traffic.
  • Page 15 GRYPHON OPERATION AND SERVICE GUIDE Auto-Float What is Auto-Float? Auto-float operates with the optimal amount of money in the tubes needed to ensure the exact change light is rarely lit and that change is available for vends. Generally this reduces the float levels in day-to-day operation.
  • Page 16 Dispenser error Red LED Codes Code Meaning Red, Green and Boot up sequence, wait to interact with the Gryphon until the cycle Amber cycle completes and the green light is steady. five times Alternating red Gryphon is not functioning properly. Remove and return to a service and green center.
  • Page 17 GRYPHON OPERATION AND SERVICE GUIDE CPI SYNQ The Gryphon was designed in tandem with the CPI Synq. The CPI Synq is a connected platform that enables simplified full-system diagnostics and remote management of CPI payment devices on any machine, all in the palm of your hand.
  • Page 18 GRYPHON OPERATION AND SERVICE GUIDE Installation Create an Account Visit cranesimplifi.com/register/Synq to create an account. This only needs to be done at the operator level, and only needs to be done one time. Download the Simplifi app Search the iPhone App Store for “Simplifi” and download it to your mobile device.
  • Page 19 Connect the Synq to Gryphon CPI Synq can be installed in series, anywhere on the MDB line that makes it easy for you to operate. Both ends of the MDB must be connected to power up and Synq must be connected to the Synq port on the Gryphon in order to communicate with the devices.
  • Page 20 4. Reconnect the PCB cover and close the acceptor module Simplifi App The Simplifi app works in conjunction with CPI Synq. It features troubleshooting and video tutorials for common vending errors, in addition to providing easy-to-use configuration and diagnostic tools.
  • Page 21 GRYPHON OPERATION AND SERVICE GUIDE Tapping any error gives the user access to a troubleshooting guide. One more tap provides more detailed troubleshooting steps and/or instructional videos to increase the rate of single- visit service calls.
  • Page 22 Configuring Gryphon with the Simplifi App You can make basic configuration changes to the Gryphon when using the Simplifi app. Connect to the Gryphon you’d like to configure and then select your preferences, then tap Update to save your changes.
  • Page 23 GRYPHON OPERATION AND SERVICE GUIDE CLEANING THE GRYPHON Before cleaning, take the proper steps to avoid causing damage during cleaning: • Turn off the power • Use a damp cloth only, there should be no way for fluid to enter the device •...
  • Page 24 10. Reinstall the coin changer into the vending machine. 11. Restore power. Cleaning Filling Level Sensor System If the Gryphon reports incorrect tube levels, check the filling level sensors and run an auto self-test. This is best done with an empty coin cassette. Cleaning the Coin Cassette If the light transmitter and light collectors are dusty, you should clean all the reflecting surfaces.
  • Page 25 The unit requires maintenance and should be returned to a service center. Problems and Possible Causes The Gryphon MMI will guide you through troubleshooting steps. If you are still unable to locate the error, review this list for possible causes and solutions. Problem...
  • Page 26 GRYPHON OPERATION AND SERVICE GUIDE Problem Possible Causes Remedy Checksum of Error in coin validator’s memory Check and correct coin validator validator configuration defective • • No response Communication with coin Remove rear cover from coin from validator validator interrupted...
  • Page 27 GRYPHON OPERATION AND SERVICE GUIDE Problem Possible Causes Remedy • tube using inventory key. The Payout disc jam error will be reset • Payout motor defective • Remove coin cassette, dismount and reinsert disc. If the coin cassette has been...
  • Page 28 GRYPHON OPERATION AND SERVICE GUIDE REMOVING A TUBE Unlock the tubes The six coin tubes are locked into the cassette in groups of two by three latches. There’s a latch on each side of the cassette: The third latch is behind the fascia on the front of the cassette. To unlatch, first remove the...
  • Page 29 GRYPHON OPERATION AND SERVICE GUIDE Once the fascia is removed, unlatch the tube lock and remove the tubes:...
  • Page 30 GRYPHON OPERATION AND SERVICE GUIDE EXPLODED VIEWS...
  • Page 31 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 32 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 33 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 34 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 35 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 36 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 37 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 38 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 39 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 40 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 41 GRYPHON OPERATION AND SERVICE GUIDE DIMENSIONAL DRAWINGS...
  • Page 42 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 43 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 44 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 45 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 46 GRYPHON OPERATION AND SERVICE GUIDE...
  • Page 47 GRYPHON OPERATION AND SERVICE GUIDE FINE PRINT Owner’s Responsibility Upon request, owner must show proof of purchase when submitting equipment for service during the warranty period. Owner will assume all freight charges for shipment of equipment to an authorized service center while under warranty, and to and from the service center when outside the warranty period.

Table of Contents