Simplifi App; Troubleshooting With The Simplifi App - CPI GRYPHON Operation And Service Manual

4. Reconnect the PCB cover and close the acceptor module

Simplifi App

The Simplifi app works in conjunction with CPI Synq. It features troubleshooting and video
tutorials for common vending errors, in addition to providing easy-to-use configuration and
diagnostic tools.

Troubleshooting with the Simplifi App

When in range of Synq enabled vendors, our beacon technology allows you to quickly
review the health of your machines. The clean design and at-a-glance icons greatly reduce
the time spent on service calls.
Each vendor is listed with its serial number and an icon indicating its general health. Green
is healthy, yellow is needs attention and red is out of service.
Tapping any vendor on the list gives access to all alarms from all its peripherals, allowing the
technician to quickly identify problems. Each alarm is listed in priority order, with simple one-
line descriptions of each alarm:
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GRYPHON OPERATION AND SERVICE GUIDE