Other Problems - Pitney Bowes AddressRight DA700 Operating Manual

6 Troubleshooting
AddressRight ® Printer DA700/DA750
Barcode
Problems
(continued)
Other
Problems
Problem Address Too High
Reason: Address field is within 1/10" of the top edge of
the media, or material may be jamming.
Solution: Move address field down to DMM specifications,
or correct the jamming.
Problem Barcode Fails MERLIN Standards at USPS
Reason: Mail does not meet barcode, address place-
ment, or other acceptance tests of MERLIN
(Mail Evaluation Readability Look-up Instrument)
at USPS.
Solution: For more info on MERLIN, go to PB.com. Select
Support, click on Search the Support Knowledge
base, then search the database for MERLIN.
Problem Paper Out or Paper Jam
Reason: Input area is empty.
Solution: Refill the input area.
Reason: H-Block separators not adjusted correctly.
Solution: Adjust the H-Blocks to the thickness of the
material you're running. See page 3-7.
Reason: Paper jam obstructing paper path.
Solution: Clear obstructed path.
Reason: Dirty paper feed sensor.
Solution: Clean sensor with compressed air. See page 5-3.
SV61027C · Rev A
Operating Guide
Page 6-7