Interface Problems; Motor Problems - Pitney Bowes AddressRight DA700 Operating Manual

6 Troubleshooting
AddressRight ® Printer DA700/DA750
Print Quality
Problems
(continued)
Interface
Problems
Motor
Problems
Problem Addresses "Walking"
Reason: Incorrect Address Setup.
Solution: Count carriage returns and line feeds and adjust
Lines Per Address to the same number.
Reason: Address Termination should be Form Feed.
Solution: Set Address Setup for 8 lines.
Check Line Termination: Typical, CR=CR; LF=LF.
Other choices, (CR=CR+LF;LF=LF),
(CR=CR;LF=CR+LF), (CR=CR+LF;LF=CR+LF)
Problem No Communications; Printer Does Not
Respond
Reason: Incorrect print driver, bad parallel or serial cable,
bad printer controller board.
Solution: Use DA700/DA750 print driver; replace parallel or
serial cable. Make sure cable connections are
tight. If the problem still persists, call Pitney
Bowes for service.
Clear memory (see page A-17).
Cycle power.
Problem Motor Turning but No Feed Roller Movement
Reason: Mechanical problem.
Solution: Call Pitney Bowes for Service.
SV61027C · Rev A
Operating Guide
Page 6-5