Table of Contents
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Problems
(continued)
Other Problems
Pitney Bowes W660/W680 Operator Guide
Problem
Address too High
Reason:
Address field is within 1/10" of the top edge of
the media.
Solution:
Move address field down to within DMM
specifications.
Problem
Paper Out or Paper Jam
Reason:
Input area is empty.
Solution:
Refill the input area.
Reason:
H-Block separators not adjusted correctly.
Solution:
Adjust the H-Blocks to the thickness of the
material you're running. See page 3-6.
Reason:
Paper jam obstructing paper path.
Solution:
Clear obstructed path.
Reason:
Dirty paper feed sensor.
Solution:
Clean sensor with compressed air. See page
5-3.
Problem
Shuttle Jam
Reason:
Envelope thickness lever is set too low for
material.
Solution:
Open the transport door and adjust the media
thickness lever. See page 3-14.
Troubleshooting • 6
6-7
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