Thermo Scientific Vanquish Operating Manual page 72

8 • Troubleshooting
Message
Error: The rack/plate on shelf position
CHXX is placed the wrong way around
and cannot be used for injection. Please
place rack/plate with position A1 in the
right front corner.
Inventory scan has failed. Please check
if the racks are placed properly.
The carousel is still locked for safety
reasons due to a preceding error of the
charger mover unit. Please check the
mover unit first and clear possible
obstructions. Then unlock the carousel
with the 'Reset' command.
The inventory scan could not be
finished because the door is open.
The temperature unit reports an error
state. Try to clear the error with
'ClearError'. Call the service if the error
reoccurs regularly or the 'ClearError'
command fails.
Unexpected module behavior. Code
6XXX
Page 72
Description and Remedial Action
Place each sample rack or well plate so that position A1 is at the
front right-hand corner, see also
Plates (} page 47).
Open the door and check the sample racks or well plates. Close the
door and wait for the inventory scan to finish.
Check to see if anything is blocking the mover. Then execute a
Reset command in the Chromeleon software (SamplerModule
device) before you restart the Queue.
Close the door.
An error occurred in the thermal control system. Follow these
steps:
1. Execute the ClearError command (Charger) in the Chromeleon
software.
2. Under SamplerModule, set TempCtrl to Off to briefly disable
thermal control, and then set TempCtrl to On again to re-enable
temperature control.
3. If the error persists, disconnect the sampler module in the
Chromeleon software.
4. Turn off the Charger. Wait for 5 seconds and turn it on again.
5. Connect the sampler module in the Chromeleon software. If the
error still persists, contact Thermo Fisher Scientific Technical
Support.
The device has encountered an unexpected error.
Note code number and turn the device off, wait for 5 seconds and
turn it on again. If the error persists, contact Thermo Fisher
Scientific Technical Support.
Loading Sample Racks or Well
Charger
Operating Manual