Thermo Scientific Vanquish Operating Manual page 60

7 • Maintenance
Testing
Page 60
NOTICE
A firmware downgrade or incomplete firmware update may result in loss
of functionality or malfunctioning of the device.
• Do not interrupt communication between the Chromeleon software
and the device at any time during the procedure.
• At the beginning of the update process, a message appears showing
the firmware version currently installed in the device and the
version that will be transferred from the Chromeleon software. If
the firmware installed in the device is a later version than the
version in the Chromeleon software, cancel the download.
2. Monitor the Audit Trail of the Instrument Configuration Manager to
see whether the firmware update was successful or failed. The
firmware update for the Charger usually takes longer than a
firmware update for the other Vanquish modules.
3. Depends on the situation:
Situation
Firmware update successful
Firmware update failed
Firmware update fails repeatedly
1. Turn the device off, wait for 5 seconds and turn it on again.
2. Run a short sequence from the Chromeleon software to see if the
mover can access the shelf and the Vanquish autosampler as
expected.
If the device does not operate as expected, contact Thermo Fisher
Scientific Technical Support for assistance.
Action
Requalification of the device may be
required. Refer to the release notes.
Turn the device off and on again. Repeat
the firmware update.
Contact Thermo Fisher Scientific
Technical Support.
Operating Manual
Charger