Thermo Scientific Vanquish Operating Manual page 71

Message
ATTENTION: A rack was added to shelf
position CH{0:d2}, which is already in
use: The corresponding rack is currently
in the sampler unit for injection.
Remove the new rack immediately from
CH{0:d2}.
Cannot get rack. There is already a rack
on the shovel.
Cannot place rack. No rack on the
shovel.
Cannot read current rack list because
the door is open. Rack list will be
updated as soon as the door has been
closed and the inventory scan has
finished successfully.
Cannot return rack to Charger shelf
because the return position is blocked
by another rack. Cannot proceed with
sequence.
Charger communication error.
Current list of racks cannot be read. The
device reports that a rack is still placed
on the shovel. Remove that rack first
before trying a new inventory scan.
Current list of racks cannot be read. Try
another inventory scan by opening and
closing the door. Check if the racks are
placed properly and that no rack is
placed on the shovel.
Charger
Operating Manual
Description and Remedial Action
This message occurs when you place a new sample rack or well
plate in the Charger while a sequence is running. Remove the
sample rack or well plate immediately from the device. Otherwise,
the sequence will be aborted as soon as the sample rack or well
plate in the autosampler is moved back to the shelf.
The device received a command to pick a sample rack or well plate
up, but already has a sample rack or well plate on its shovel.
Open the Charger door and remove the shelf to identify the cause.
If there is a sample rack or well plate on the shovel, place it back on
the shelf or remove it. Execute a Reset command in the
Chromeleon software (SamplerModule) before you restart the
Queue.
The device is trying to put a sample rack or well plate down and
cannot detect the sample rack or well plate on the shovel.
Open the door and remove the shelf to identify the cause. If a
sample rack or well plate got caught while the device tried to pick it
up, place the sample rack or well plate back on the shelf. Execute a
Reset command in the Chromeleon software (SamplerModule)
before you restart the Queue.
Verify that the door is closed properly.
This message occurs when you place a new sample rack or well
plate in the Charger in the position of the sample rack or well plate
that is currently in the autosampler while a sequence is running.
The sequence had to be aborted because the current rack cannot
be returned to the shelf. Remove the sample rack or well plate that
is blocking its position from the device before you restart the
Queue.
Check the USB connection from the device to the computer. If the
device uses a USB hub on another system module, check that the
module that provides the hub is turned on. Check that USB cables
are in good condition and are not bundled parallel with power
cords. Disconnect and reconnect the device in the Chromeleon
software and execute the ClearError command (Charger). If the
error persists, turn the device off, wait for 5 seconds and turn it on
again. Reboot the Chromeleon Instrument Controller PC.
Open the door and remove the shelf to find out about the cause. If
there is a sample rack or well plate on the shovel, place it back in
the shelf or remove it. Close the door and wait for the inventory
scan to finish.
An error occurred during the inventory scan. Open the door and
check the racks. Close the door and wait for the inventory scan to
finish.
8 • Troubleshooting
Page 71