Transferring Calls; Performing A Blind Transfer; Performing A Semi-Attended/Attended Transfer - Yealink CP935W User Manual

Procedure
1. Tap
.
2. Tap the desired contact and select .
3. Edit the contact information.
4. Enter a contact's number you want to divert the call to in the Auto Divert field.
5. Select Done.

Transferring Calls

During a call, you can transfer the call to another contact.
You can use one of three ways:
Blind Transfer: Transfer a call directly to the third party without consulting.
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Semi-Attended Transfer: Transfer a call when receiving ringback.
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Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
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Topics

Performing a Blind Transfer

Performing a Semi-Attended/Attended Transfer

Performing a Blind Transfer
You can enter the number, or select a contact from directory or history to perform a blind transfer.
Procedure
1. Select > Transfer during a call.
2. Do one of the following:
Enter the number you want to transfer the call to, and select Transfer.
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Select Transfer to complete the transfer. (The call will automatically dial out in about 5 seconds if you do not
select Transfer.)
Select ( ), and select the desired contact to complete the transfer.
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Select ( ), and select the desired list. Select the desired entry to complete the transfer.
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Performing a Semi-Attended/Attended Transfer
You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.
Procedure
1. Select
> Transfer during a call.
2. Do one of the following:
Enter the number you want to transfer the call to.
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Select Transfer > Send to dial out.
Select ( ), and select the desired contact to dial out.
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Select ( ), and select the desired entry to dial out.
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3. Do one of the following:
When you hear the ringback tone, select Transfer to finish the semi-attended transfer.
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After the contact answers the call, select Transfer to finish the attended transfer (consultative transfer).
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Yealink CP935W User Guide