Repairs - BRAND HandyStep touch Operating Manual

22 Repairs

22.1 Sending for repair
Transporting of hazardous materials without a permit is a violation of federal law.
Clean the device thoroughly and decontaminate!
•
When returning products, please enclose a general description of the type of malfunction and
the media used. The device cannot be repaired if information about the media used is not pro-
vided.
•
The device is returned at the risk and expense of the sender.
Outside USA and Canada
Fill out the "Declaration of Health Safety" and sent it together with the device to the manufacturer or
dealer. Pre-printed forms can be requested at the dealer or manufacturer, or are available for down-
load at www.brand.de.
Within USA and Canada
Please clarify the requirements for the return delivery with BrandTech Scientific, Inc before sending
the device in for service.
Send only cleaned and decontaminated devices to the address, which you received together with the
return number. Attach the return number in a clearly visible place on the package.
Contact addresses
Germany:
BRAND GMBH + CO. KG
Otto-Schott-Str. 25
97877 Wertheim (Germany)
T +49 9342 808 0
F +49 9342 808 98000
info@brand.de
www.brand.de
India:
BRAND Scientific Equipment Pvt. Ltd.
303, 3rd Floor, 'C' Wing, Delphi
Hiranandani Business Park,
Powai
Mumbai–400 076 (India)
T +91 22 42957790
F +91 22 42957791
info@brand.co.in
www.brand.co.in
HandyStep® touch, HandyStep® touch S 997486
NOTICE
USA and Canada:
®
BrandTech Scientific, Inc.
11 Bokum Road
Essex, CT 06426-1506 (USA)
T +1-860-767 2562
F +1-860-767 2563
info@brandtech.com
www.brandtech.com
China:
BRAND (Shanghai) Trading Co., Ltd.
Guangqi Culture Plaza
Room 506, Building B
No. 2899, Xietu Road
Shanghai 200030 (P.R. China)
T +86 21 6422 2318
F +86 21 6422 2268
info@brand.com.cn
www.brand.cn.com
22 Repairs
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Operating manual