Where To Get Help; Epson Support - Epson Stylus Photo RX500 User Manual

Make sure your paper isn't damp, curled, or loaded face down; the printable
side, which is usually whiter or brighter, should be face up. Load new paper
face up. Use Epson papers for proper saturation and absorption of genuine
Epson inks.
Use a support sheet with special paper or load your paper one sheet at a time.
If you see jagged vertical lines, align the print head as described on page 115.
The ink cartridges may be old or low on ink; see page 111 for instructions on
replacing an ink cartridge.

Where To Get Help

If you need help with the RX500 or Epson Scan software, see "Epson Support"
below. If you need help with any other software included with the printer, see
page 124.

Epson Support

Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services:
Service
World Wide Web
Automated
Telephone
Services
Access
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your Epson
SM
SoundAdvice Express Code is 70485. Use this code to quickly
select the Stylus Photo RX500 in SoundAdvice.
Where To Get Help
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