Epson America, Inc. Limited Warranty - Epson Stylus Photo RX500 User Manual

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser
that the Epson product covered by this limited warranty statement, if purchased new and
used in the United States or Canada, conforms to the manufacturer's specifications and
will be free from defects in workmanship and materials for a period of one (1) year from
the date of original purchase. Epson also warrants that the consumable ink cartridges
enclosed with the product will perform to the manufacturer's specified usage, which usage
may expire before the expiration of the limited warranty for the Epson product. For
warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson product prove defective
during the warranty period, please call the Epson Connection at (562) 276-4382 (U.S.)
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or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the product requires service. If service is needed, Epson will, at its option, exchange or
repair the product without charge for parts or labor. If Epson authorizes an exchange for
the defective unit, Epson will ship a replacement product to you, freight prepaid, so long
as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement product in the event that you fail to return the defective one. If
your product is being repaired, Epson will direct you to send your product to Epson or its
authorized service center, where the product will be fixed and sent back to you. You are
responsible for packing the product and for all costs to and from the Epson authorized
service center. When warranty service involves the exchange of the product or a part, the
item replaced becomes Epson property. The replacement product or part may be new or
refurbished to the Epson standard of quality, and, at Epson's option, may be another
model of like kind and quality. Epson's liability for replacement of the covered product
will not exceed the original retail selling price of the covered product. Exchange products
and parts assume the remaining warranty period of your original product covered by this
limited warranty.
What This Warranty Does Not Cover: This warranty does not apply to refurbished or
reconditioned products. This warranty covers only normal use in the United States and
Canada. This warranty is not transferable. This warranty does not cover any color change
or fading of prints or reimbursement of materials or services required for reprinting. This
warranty does not cover damage to the Epson product caused by parts or supplies not
manufactured, distributed or certified by Epson. This warranty does not cover ribbons,
ink cartridges or third party parts, components, or peripheral devices added to the Epson
product after its shipment from Epson, e.g., dealer or user-added boards or components.
Epson is not responsible for warranty service should the Epson label or logo or the rating
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Epson America, Inc. Limited Warranty