360 NEO Card Printer – User Guide
20: SD WRITE FAILED
Error code 20:0
Reason: While performing a system software update, an error occurred while trying to write temporary update
data to the SD card.
Error code 20:2
Reason: While attempting to apply an upgrade, the printer was unable to create the upgrade directory on the
SD card. Either the SD card is missing, unformatted or functioning incorrectly.
Error code 20:3
Reason: While attempting to install a custom Holokote image, the printer was unable to create the overcoat
directory on the SD card. Either the SD card is missing, unformatted or functioning incorrectly.
Error code 20:4
Reason: While attempting to update the system image, the printer was unable to create the system upgrade
directory on the SD card. Either the SD card is missing, unformatted or functioning incorrectly.
Error code 20:5
Reason: While attempting to format the SD card at the start of a soak routine, the formatting process failed.
Error code 20:6
Reason: While attempting to back up the printer settings to the shipped store, the printer failed to write the
settings file to the SD card. Either the SD card is missing, unformatted or functioning incorrectly.
21: INSTALL FAILED
Error code 21:0
Reason: While performing a system software update, an error was reported by the software update script.
22: DUPLEX DISABLED
Error code 22:0
Reason: The printer received a double-sided print job but does not have duplex printing enabled.
23: MAG DISABLED
Error code 23:0
Reason: The printer received a print job which required mag encoding but does not have mag encoding enabled.
24: FILM NO COLOUR
Error code 24:0
Reason: The printer received a colour print job but does not have colour film fitted.
25: FILM NO OVERCOAT
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