Related Manuals for Magicard Rio Pro
Summary of Contents for Magicard Rio Pro
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Page 1: User Manual
User Manual Document No 1219 Issue 3.04 - 10/2010 Doc: 1407 Issue 1.03 – 27/11/2013... -
Page 2: Table Of Contents
ID Card Printer – User Manual CONTENTS Safety Instructions:..............................- 3 - FCC Declaration: ..............................- 3 - CCC Declaration:..............................- 3 - Printer installation..............................- 4 - Unpacking................................- 4 - IMPORTANT – do not connect USB yet ........................ - 5 - Printer location requirements:.......................... -
Page 3: Safety Instructions
ID Card Printer – User Manual The information contained in this document is subject to change without notice. Ultra Electronics Limited shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, performance or use of this material. This document contains proprietary information belonging to Ultra Electronics Limited and may not be wholly or partially copied, stored in a data retrieval system,or used for any purpose other than that for which it was supplied, without the express written authority of Ultra Electronics Limited. -
Page 4: Printer Installation
ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing this ID Card Printer. Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide on installing your printer. This guide helps you make your printing experience more enjoyable and secure. -
Page 5: Important - Do Not Connect Usb Yet
ID Card Printer – User Manual IMPORTANT – do not connect USB yet It is important to install the printer’s Driver CDROM first, before connecting the USB cable between your PC and ID Card Printer. Printer location requirements: Normal office environment with: ... -
Page 6: Hopper & Stacker
ID Card Printer – User Manual Hopper & Stacker HOPPER: Insert the hopper into the aperture at the back of the printer and click into place. Always fan the cards to ensure the cards are not sticking together before inserting into the hopper, and handle the cards carefully to keep the surfaces clean, as finger marks can affect the print quality... -
Page 7: Install The Dye Film
ID Card Printer – User Manual Install the dye film • Remove the dye film from its packaging. • Place the loaded spool into the rear slots and the take-up spool into the front slots. • Close the printer’s Lid. Connect the power supply Select the connector for your region and connect to power supply unit. -
Page 8: Load The Driver Cd In To Your Pc
ID Card Printer – User Manual Load the Driver CD in to your PC 1. Load the driver CD ROM into the PC. Note : If the CD does not run automatically, click the start button, then click on “run”. Type “D:\autorun”, where D is the drive letter for your CD drive, then press the return key. - Page 9 ID Card Printer – User Manual Choose to install the Driver for USB or Ethernet operation (follow the on-screen instructions) USB selection is shown (see Page 11 for Ethernet selection) You are now ready to install the Driver ! - 9 -...
- Page 10 ID Card Printer – User Manual The Driver installation is complete and the Printer can now be connected to the PC. - 10 -...
- Page 11 Enter the model of the Printer Enter the IP Address of the Printer NOTE: The Rio Pro is designed to retrieve a “Dynamic” IP Address. “Static” mode and IP Address configuration can be updated using the ID Printer Support Utility. - 11 -...
- Page 12 ID Card Printer – User Manual Installation Complete ! NOTE: You may now need to restart your PC. - 12 -...
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Page 13: Using Your Id Card Printer
ID Card Printer – User Manual USING YOUR ID CARD PRINTER Printer parts 1. Lid opening latch 2. Thermal print head 3. Card cleaning roller 4. LCD display screen 5. Soft function buttons 6. Hand feed/cleaning card entry 7. 75 card capacity stacker 8. -
Page 14: Front Display Panel
ID Card Printer – User Manual Front display panel The front display panel has a text display and 4 push buttons. These buttons act as ‘soft’ buttons – i.e. their function varies depending on the text displayed immediately above each button. Text Display Menu select Buttons... -
Page 15: Menu Options
ID Card Printer – User Manual Menu options Press the “Menu” button… The first menu option will be displayed. Press the “>” button (where indicated) to step through each option in the menu… The following menu options will be displayed: 1 of 6 –... -
Page 16: Cleaning The Rollers
ID Card Printer – User Manual Clean rollers - IMPORTANT: To prevent the cards slipping on the rollers during Cleaning the rollers printing, we recommend that you clean your printer using a cleaning card each time you replace the dye-film. For detailed instructions on how to clean your printer please turn to pages 21 to 24. -
Page 17: Hand Feed
ID Card Printer – User Manual Hand feed - Hand feed This feature enables you to select whether cards should be fed into the printer from the Card hopper (at the rear of the printer), or by hand (one-at-a-time) from the front of the printer. -
Page 18: Mag Self Test
ID Card Printer – User Manual Mag self test - Mag self test Mag self test – select “Yes” on this option if you wish to verify the magnetic operation of the printer. You will be asked to confirm that you wish to encode and print a test card. -
Page 19: Choosing The Right Dye-Film Ribbon
ID Card Printer – User Manual CHOOSING THE RIGHT DYE-FILM RIBBON Note: 300YMCKO dye-film is generally the appropriate choice for colour printing with both single-sided and double-sided (duplex) printers. 250YMCKOK dye-film, for duplex models only, is more economic when printing in colour on the front side and black on the rear. -
Page 20: Choosing The Right Cards
ID Card Printer – User Manual CHOOSING THE RIGHT CARDS Card material Not all white plastic cards are the same. For best image quality always use high quality video grade PVC cards. Pure PVC card stock or laminated PVC/polyester cards are available. The latter are more durable and better suited to heavy use and heat lamination when required. -
Page 21: Using Magnetic Stripe Cards
ID Card Printer – User Manual Using Magnetic stripe cards If you have a printer fitted with the optional magnetic encoding module, you can simultaneously print and encode the magnetic stripe on the rear of a magnetic stripe card. The magnetic encoding module can encode HiCo and LoCo type magnetic stripe cards When loading magnetic stripe cards, make sure the stripe is on the left and underneath when viewing... -
Page 22: The Printer Driver Settings
ID Card Printer – User Manual THE PRINTER DRIVER SETTINGS To access the printer driver settings in Windows 2000 and XP: 1. On the PC, go to “Start” 1. Right mouse click on the ID Card then “Printers and Faxes” Printer’s driver and select the “Printing Preferences…”... -
Page 23: Caring For Your Printer
ID Card Printer – User Manual CARING FOR YOUR PRINTER CLEANING IS IMPORTANT !!! Printer care is an important factor of your printer’s good operation and longevity. Maintaining a regular cleaning routine will give you optimum print quality and prevent down time. -
Page 24: Cleaning Supplies
ID Card Printer – User Manual Cleaning supplies Two cleaning cards and a cleaning roller (sleeve & bar) are bundled with each new ID Card Printer. You can also purchase additional cleaning kits, which include cleaning cards, rollers and pens:- ... -
Page 25: Replacing The Cleaning Roller
ID Card Printer – User Manual Replacing the cleaning roller A new cleaning roller is supplied with every new dye film roll. Open the printer and remove the used dye film then:- – Pull out the used cleaning roller. (This is the blue roller positioned behind and below the rear dye-film spool). Remove the metal bar from the centre of this cleaning roller. -
Page 26: Cleaning The Printhead Using The Cleaning Pen
ID Card Printer – User Manual Cleaning the printhead using the Cleaning Pen We recommend that you clean the print head each time you replace the dye-film. Take the cleaning pen from your Cleaning Kit. Open the printer and carefully rub the Pen several times, along the complete length of the print head. -
Page 27: Upgrading To Double-Sided
ID Card Printer – User Manual UPGRADING TO DOUBLE-SIDED: For users with a single-sided ID Card Printer, a double-sided upgrade kit can be purchased from your ID Card Printer’s. With this simple drop-in kit you can change your single-sided printer into a double-sided printer and be printing double-sided (Duplex) cards in seconds! STEP 1 - Connect Power Unit to Mains supply. -
Page 28: Available Consumables
ID Card Printer – User Manual AVAILABLE CONSUMABLES Product Code Description Dye film **300YMCKO YMCKO 5 panel dye film, 300 images. **250YMCKOK YMCKOK 6 panel dye film, 250 images. **600KO KO 2 panel black resin dye film, 600 images. ... -
Page 29: Printer Error Messages
ID Card Printer – User Manual TROUBLESHOOTING Table 1 - Printer Error Messages Error Message Probable Cause Solution Close the lid to continue Lid Open, please close to The lid is open either during a print Do not open the lid while the printer is continue. - Page 30 ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Open the lid and remove the card if possible. (Note - You can use the arrow buttons on the front to try and move the card). Card Jam, please clear If not close the lid and see if the card will The card has failed to move into the...
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Page 31: Error Message
ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Make sure you have the right film type fitted in your printer. Wrong film type. Please 2. Check that your driver settings are load different film to Can arise if sending a color print or correct. - Page 32 ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Check the inside of the printer for Can't Drop Head, Check The printer is attempting to move obstructions. Printer Mechanism. internal mechanical parts, but does 2.
- Page 33 ID Card Printer – User Manual Table 3 - Printer Prints but with Image Quality Problems Problem Probable Cause Solution Mis-registration of Colours 1. Card is slipping due to dirty 1. Clean all rollers.(See page 20 of rollers. this document). (Ghosting on Photographs etc) Small Areas of Wrong Colour 1.
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Page 34: Driver Related Problems
ID Card Printer – User Manual Table 5 Driver Related Problems Problem Probable Cause Solution Slow Information 1. Computer polling access control 1. Operate from a dedicated PC download from computer system in background to printer 2. Corrupted Driver or spooler 2. - Page 35 ID Card Printer – User Manual - 35 -...