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360 NEO Card Printer – User Guide
26: MOTOR FAULT
Error code 26:0
Reason: The print engine MCU reported a dye film motor fault.
Error code 26:1
Reason: The print engine MCU reported a card feed motor fault.
Error code 26:2
Reason: The print engine MCU reported a printhead cam motor fault.
Error code 26:3
Reason: The print engine MCU reported a flip position motor fault while moving the card. Note that this is the
flipper motor which drives the card, not the rotation motor.
Error code 26:4
Reason: The print engine MCU reported a flip position motor fault while rotating the flipper. Note that this is
the flipper motor which drives the card, not the rotation motor.
Error code 26:5
Reason: The print engine MCU reported a flip rotation motor fault. Note that this is the flipper motor which
rotates the flipper, not the one which drives the card.
Error code 26:6
Reason: The print engine MCU reported a main card drive motor fault.
27: CLEAN REQUIRED
Error code 27:0
Reason: On start-up, the printer detected that it was overdue for cleaning.
28: NO PRINTHEAD
Error code 28:0
Reason: The printhead does not seem to be fitted.
29: NO SD CARD
Error code 29:0
Reason: The internal SD card could not be detected.
30: MAG VERIFY FAILED
Error code 30:0
Reason: While attempting to verify mag data after an encoding operation, the printer found that the data read
back from the mag stripe did not match the data written.
31: COLOUR DISABLED
Error code 31:0
Reason: The printer received a colour print job but does not have colour printing enabled.
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