Table of Contents
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Table of Contents
Related Manuals for Magicard Ultima
Summary of Contents for Magicard Ultima
- Page 1 ID Card Printer User Manual Document: 4392 Version v1.01 – 17/07/2018...
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Page 2: Table Of Contents
ReTransfer ID Card Printer – User Manual CONTENTS The information contained in this document is subject to change without notice ..........4 Safety Instructions: ..............................4 CE Declaration: ..............................4 FCC Declaration: ..............................4 CCC Declaration: ..............................4 CAUTION: ................................4 Printer installation .............................. - Page 3 ReTransfer ID Card Printer – User Manual Caring for your printer ............................26 MAINTAINING YOUR PRINTER IS IMPORTANT!!! ................... 26 Cleaning Supplies ............................26 Cleaning the Printer Rollers using the Cleaning Kit ..................27 Replacing the Cleaning Roller ........................28 Cleaning the Print Head using the Cleaning Swab ..................
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Page 4: The Information Contained In This Document Is Subject To Change Without Notice
This document contains proprietary information belonging to Magicard Ltd. and may not be wholly or partially copied, stored in a data retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Magicard Ltd. -
Page 5: Printer Installation
ReTransfer ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing a Retransfer Card Printer Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide on installing your Printer. This guide helps you make your printing experience more enjoyable and secure. Please ensure you have the following items before you begin the installation: 1. -
Page 6: Important - Do Not Connect The Usb Yet
ReTransfer ID Card Printer – User Manual IMPORTANT – Do not connect the USB yet! IMPORTANT Install the Driver software BEFORE connecting the USB Cable! Printer Environmental requirements: Below Normal Office environment with: A correctly Earthed Power Supply Ambient temperature +10 to 30 C (50 to 86 ... -
Page 7: Fitting The Printer Accessories
ReTransfer ID Card Printer – User Manual FITTING THE PRINTER ACCESSORIES Card Feed Hopper: Insert the Hopper into the aperture on the right-side of the Printer and click into place. Always fan the Cards to ensure these do not stick together due to a build-up of static electricity. -
Page 8: Installing The Dye Film
ReTransfer ID Card Printer – User Manual Installing the Dye Film Open the Printer’s Front Cover and remove the Films from their Packaging. Inserting the Retransfer Film Inserting the Dye Film. Films correctly inserted. Close the Film Cartridge then insert the Cartridge into the Printer. -
Page 9: Connect The Power Supply
ReTransfer ID Card Printer – User Manual Connect the Power Supply Connect Mains Power Supply Unit (PSU) to the rear of the Printer but do not connect the USB cable at this stage. Printers will despatch with the correct regional mains connector (which will include one of the following illustrated below). -
Page 10: Choosing The Correct Connector For Your Region
ReTransfer ID Card Printer – User Manual Choosing the Correct Connector for your Region... -
Page 11: Installing The Driver
ReTransfer ID Card Printer – User Manual INSTALLING THE DRIVER 1. Load the driver CD ROM into the PC. Note: If the CD does not run automatically, click the “Start” Button, then click on “Run”. Type “D:\autorun”, where D is the drive letter for your CD Drive, then press the Return Key. - Page 12 ReTransfer ID Card Printer – User Manual INSTALLING THE DRIVER (Cont…) 1. When the Driver has completed it’s installation, connect the USB cable (shown below). Now restart the Computer. 2. When complete you should now see the installed Driver icon on the Devices and Printers window on the Computer (this may take several seconds as the Computer...
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Page 13: The Printer Driver Settings
ReTransfer ID Card Printer – User Manual THE PRINTER DRIVER SETTINGS Accessing the Driver Preferences Settings: Windows 7 Open the Devices and Printers Window. Right-click on the Printer icon. Windows 8/8.1/10 Select Printing Preferences. Help with Driver Settings: The Printer Driver contains a built-in help file (in HTML format) –... -
Page 14: Using Your Id Card Printer
ReTransfer ID Card Printer – User Manual Using your ID Card Printer Printer Main Components Printer Front View Colour Touch Screen Card Feed Hopper Power On/Off Card Stacker Front Cover Top Ventilator Ethernet USB A USB B Rear Interface Panel (Zoomed) Printer Rear View Rear Ventilator... -
Page 15: Front Display Panel
ReTransfer ID Card Printer – User Manual Front Display Panel The front Display panel comprises a full colour touch-sensitive Liquid Crystal Display (LCD) capable of displaying 16.7 million colours at a resolution of 480 x 272 pixels (w x h). Printer Menu Layout Main Homepage Tools... -
Page 16: Printer Menus
ReTransfer ID Card Printer – User Manual Printer Menus Main Homepage Temperature Ready Printer connection Unused Film Help Menu Cleaning Menu Tools Menu Printer Connection Indicates the currently selected connection method to the Printer. Temperature Ready Indicates whether the Heated Roller temperature has reached the required temperature. -
Page 17: Main Homepage (Cont
ReTransfer ID Card Printer – User Manual Main Homepage (cont…) Tools Menu Additional Settings options are shown on Page 15. Tools Menu Homepage... -
Page 18: Additional Settings Options
ReTransfer ID Card Printer – User Manual Additional Settings Options Additional settings are possible from the Settings Menu Homepage. The Printer’s IP Address can be set manually if required. Settings Menu Homepage All settings in this window can be saved. Manually enter the IP Address you wish to set and click “Enter”. -
Page 19: Help Menu
ReTransfer ID Card Printer – User Manual Help Menu Clicking any of the Help Menu Buttons will display a short animation showing the process selected. Help Menu Homepage... -
Page 20: Cleaning Menu
ReTransfer ID Card Printer – User Manual Cleaning Menu Cleaning the Printer is easy… Simply select the Cleaning option from the Main Homepage and follow the On-Screen instructions. Cleaning Menu Homepage... -
Page 21: The Internal Test Card
ReTransfer ID Card Printer – User Manual The Internal Test Card The internal Test Cards are essentially the same images that are accessible via the Tools Menu (clicking the “Print Sample Card” Button). Each of the above images is stored and generated entirely within the Printer (making these independent of the Host PC). -
Page 22: Available Encoder Modules
ReTransfer ID Card Printer – User Manual Available Encoder Modules Approximate Encoder Location Upgrade Frame Only Upgrade Magnetic Only Magnetic encoding is enabled by default if a Magnetic Encoder Module is fitted within the Printer. The Printer’s Firmware is able to detect the Encoder and will make the necessary configuration changes accordingly. -
Page 23: Choosing The Right Dye Film
ReTransfer ID Card Printer – User Manual CHOOSING THE RIGHT DYE FILM NOTE: The HE1000YMCK is generally the appropriate choice for colour printing with both single-sided (UNO) and double-sided (DUO) Printers. A HE750YMCKK Film is also more economical when printing a colour of the front of the Card and Black only (such as Barcodes etc.) on the rear of the Card. -
Page 24: Choosing The Right Cards
ReTransfer ID Card Printer – User Manual CHOOSING THE RIGHT CARDS Not all white PVC Cards are the same. For best image quality always use high grade PVC Cards. Pure PVC Card stock or laminated PVC/Polyester Cards are available. The latter are more durable and better suited to heavy use and heat lamination when required. -
Page 25: Using Magnetic Stripe Cards
ReTransfer ID Card Printer – User Manual Using Magnetic Stripe Cards If you have a Printer fitted with the optional Magnetic Encoding module, you can print and encode the magnetic stripe on the rear of a magnetic stripe Card in one operation. Magnetic stripe formats: ... -
Page 26: Caring For Your Printer
ReTransfer ID Card Printer – User Manual CARING FOR YOUR PRINTER MAINTAINING YOUR PRINTER IS IMPORTANT!!! Maintenance is an important factor of your Printer’s good operation and longevity. Maintaining a regular cleaning routine will give you optimum print quality and prevent down time. -
Page 27: Cleaning The Printer Rollers Using The Cleaning Kit
ReTransfer ID Card Printer – User Manual To prevent Cards slipping during printing, we recommend that you clean your Printer using a Cleaning Card each time you replace either Film. Cleaning the Printer Rollers using the Cleaning Kit What’s in the Cleaning Kit? Swabs Alcohol soaked Swabs –... -
Page 28: Replacing The Cleaning Roller
ReTransfer ID Card Printer – User Manual Replacing the Cleaning Roller Replacing the Cleaning Roller: Hinge the Roller Cover forward. Unclip the used Cleaning Roller and slide out the Steel Bar. Do Not Discard this Bar. Discard the used Cleaning Roller. Hinge Roller Cover forward ... -
Page 29: Cleaning The Print Head Using The Cleaning Swab
ReTransfer ID Card Printer – User Manual Cleaning the Print Head using the Cleaning Swab Using the Cleaning Swab: Remove the Cleaning Swab from it’s packaging. Remove the Film Cartridge from the Printer. Run the Swab repeatedly along the front Face of the Print Head. -
Page 30: Cleaning The Printer Using The Cleaning Card
ReTransfer ID Card Printer – User Manual Cleaning the Printer using the Cleaning Card Using the Cleaning Card: Remove the Cleaning Card from the packaging. Peel off the backing paper from the Cleaning Card. Select the cleaning option on the Printer. Follow the instruction on the Printer display. -
Page 31: Upgrading To Duo Operation
ReTransfer ID Card Printer – User Manual UPGRADING TO DUO OPERATION The Retransfer printer can be supplied in two variants: UNO (single-sided) or DUO (double-sided). All Retransfer printers are fitted as standard with a Card Rotation Unit (however in the UNO, the Rotation Unit is only used to rotate a Card in order to facilitate magnetic encoding. -
Page 32: Available Consumables
ReTransfer ID Card Printer – User Manual AVAILABLE CONSUMABLES Product Code Description Dye Film HE1000 YMCK Dye Film & Re-transfer Film Set – 1000 Prints HE3000S Holokote Film Set – 3000 Prints (4 YMCKK & 3 Re-transfer Films) HE3000K Holokote Film Set – 3000 Prints (4 YMCKS & 3 Re-transfer Films) HE750YMCKK YMCKK Dye Film - 750 Prints HE750YMCKS... -
Page 33: Printer Error Codes
PRINTER ERROR CODES Firmware Version FP-5 Dev-20 Error Displayed message Error Description While preparing to update the FPGA, the device ID read from the fitted FPGA programming error FPGA was not a recognised one. This is probably either due to a SPI comms failure between the processor and FPGA, or a faulty FPGA. - Page 34 ReTransfer ID Card Printer – User Manual motor was not functioning correctly, or the feed opto sensor was faulty. While feeding a new card from the hopper, and having already extracted the card far enough for it to block the feed sensor, the printer tried to feed the card further forwards to block the print position 1026 Card jam.
- Page 35 ReTransfer ID Card Printer – User Manual During a print job, while printing onto the transfer film, the printer was unable to detect the index mark on the transfer film. This may be because the transfer film is beyond the end-of-film marker tape (i.e. has 1034 Transfer film panel timeout run out), or the index sensor needs to be recalibrated, or the index...
- Page 36 ReTransfer ID Card Printer – User Manual to be considered trustworthy. This could either be due to a faulty or incorrectly fitted transfer index sensor or LED PCB. It could also be due to something physically obscuring the transfer index sensor/LED during calibration.
- Page 37 ReTransfer ID Card Printer – User Manual did not match that of the printer. Therefore, the request was denied. While processing a partner code dongle, the printer found that the 1056 Partner code programming dongle is corrupt dongle's partner code was 0, which is not allowed. This may be because the dongle is corrupt.
- Page 38 ReTransfer ID Card Printer – User Manual due to either the cleaning card was obstructed, or a faulty eject sensor. While performing a roller cleaning cycle, and having already fed in a roller cleaning card as far as the flipper rollers and fed it back again to Cleaning card not ejected.