Magicard ID Card Printer User Manual

Magicard ID Card Printer User Manual

Reverse transfer id card printer
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ID Card Printer
User Guide

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Summary of Contents for Magicard ID Card Printer

  • Page 1 Reverse Transfer ID Card Printer User Guide...
  • Page 2 Magicard Prima Re-transfer Laminating Printer • Thankyou for purchasing this product • Please read this manual carefully before use to ensure correct operation. It is particularly important to read the Safety Precautions for safe operation. After reading, retain this manual carefully for future reference •...
  • Page 3: Declaration Of Conformity

    Declaration of Conformity Model Number: IDX380yyyyy(y=A-Z,0-9 or blank) Product name: Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards. Council Directives: 89/336/EEC relating to electromagnetic compatibility. 73/23/EEC relating to electrical equipment designed for use within Harmonized Standards: EN55022:1998+A1 2000 Class B EN55024:1998 EN61000-3-2:1995+A1:1998+A2:1998+A14:2000...
  • Page 4 For USA only NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, used, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
  • Page 5: Table Of Contents

    Contents Before use ... 7 Product features ... 7 Checking accessories ... 7 Handling of transfer film, ink ribbons and cards ... 7 Handling ... 7 Storage ... 7 Storing and handling cards after printing ... 8 Purchasing print media and cards ... 8 Installation ...
  • Page 6: Notes For Safe Operation

    Notes for safe operation Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the WARNING If you ignore the warning with this mark, and handle the unit in a wrong way, death or serious injuries may...
  • Page 7 Notes for safe operation Ground the machine with the attached electric cord when connecting it to the utility outlet. • Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails. Do not put your head or yourself into the packaging bag.
  • Page 8: Before Use

    Before use Product features This card printer allows printing of high-quality, full- color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing. Use of sublimation type retransfer printing enables printing of cards other than those made of PVC and non-contact IC cards, etc.
  • Page 9: Storing And Handling Cards After Printing

    Before use (continued) Storing and handling cards after printing Avoid storing the cards in locations exposed to direct sunlight or with high humidity. Furthermore, avoid contact with the following chemicals and stationery, as they can cause discoloration or fading of the cards: •...
  • Page 10: Names Of Parts

    Names of parts Front Slide knob Printer door Card tray Rear External connection terminals BUS switch SCSI ID SCSI cable connection terminals When the printer door is open Control panel Retransfer film cassette Power switch (Accessory) Power input jack External connection terminals Ink ribbon cassette (Accessory)
  • Page 11: Set-Up

    Set-up Connecting with a host computer This section describes the settings for connection with a host computer. CAUTION Make sure that the power switch is switched to OFF when connecting with a host computer or making settings. Set the BUS switches. Set the BUS switches on the rear according to the usage environment.
  • Page 12: Connecting The Ic Unit (Sold Separately)

    Connecting the IC unit (sold separately) Large and compact size IC units are sold separately, as are specialized optional devices for the unit. Consult your dealer for more details. WARNING Make sure that the power switch is turned OFF and the AC cable is detatched from the plug, before connecting and disconnecting the IC units.
  • Page 13: Compact Ic Unit (Sold Separately)

    Set-up (continued) Compact IC unit (sold separately) Please ask your dealer for the Compact IC unit connection. Connect the compact IC unit to the host computer. Connect interface cables which are commercially available. Interface cable (Commercial item) Connecting the power cord Check the plug.
  • Page 14: Installing The Card Stacker

    Installing the card stacker Mount the card stacker on the printer. Hang the stacker claw on the stacker receptacle. Card discharge slot Claw Card stacker (accessory) The card stacker is capable of containing approximately 100 0.76mm-thick cards or 280 0.25mm- thick cards at the maximum.
  • Page 15: Setting The Ink Ribbon

    Set-up (continued) Setting the ink ribbon CAUTION Do not touch the surface of the ribbon with your hands. Activate the slide knob and open the printer door. When the slide knob is moved, the printer door opens downwards. Hold the door with your hand and open it slowly.
  • Page 16 Insert the cassette along the guide rail. Insert the cassette until it clicks securely into position. The lever returns to its original position. CAUTION • The cassette containing the ink ribbon is heavy. Hold the cassette with both hands when you set or take out the cassette. •...
  • Page 17: Setting The Retransfer Film

    Set-up (continued) Setting the retransfer film CAUTION Do not touch the retransfer film surface with your hands. Activate the slide knob and open the printer door. When the slide knob is moved, the door opens downwards. Hold the door with your hand and open it slowly.
  • Page 18 Wind the retransfer film to take up the slack. Turn the knob in the arrow direction to wind a small portion of the retransfer film. If the film does not wind up, go back to step 3, and insert the bobbins firmly into the bobbin holders.
  • Page 19: Caution When Loading The Retransfer Film Cassette And/Or The Ink Ribbon Cassette

    Set-up (continued) Caution when loading the retransfer film cassette and/or the ink ribbon cassette This describes the caution when the retransfer film casstte and/or the ink ribbon. Casstte is removed because of card jam or other trouble. Please pay enough attention so that the retransfer film and/or ink ribbon is maintained at the right position.
  • Page 20: Inserting Cards

    Inserting cards The unit can take about 300 0.76mm-thick cards. CAUTION When removing new cards from the box, it is possible that cards may be stuck due to static electricity. In this case, peel the cards off one at a time before setting into position. Hold the edges of the card when carrying out these operations.
  • Page 21: When Using Magnetic Cards

    Set-up (continued) When using magnetic cards When using cards with magnetic strips, set the cards in the following manner. For JIS II cards: Place the card with its magnetic stripes upward and facing the card bracket. For ISO cards: Place the card with its magnetic stripes downward and facing the card bracket.
  • Page 22: Switching The Card Thickness

    Switching the card thickness Depending on the material, some 0.25mm thick cards may not be suitable for printing. Consult your dealer regarding the materials and specifications of the card before purchasing. WARNING Before switching the thickness, turn off the printer and the devices connecting to the printer, and take off their power plugs from the outlet to prevent an electric shock.
  • Page 23: Before Use

    Before use Names of parts on the operation panel LCD panel READY RESET ERROR EXIT Buzzar Operation display LED Setting buttons Initializes the printer is reset by the RESET software when an error occurs or an error is cancelled. The user mode setting is displayed when the unit is in the Ready or Preheating status.
  • Page 24: Operation Display Led Contents And The Lcd Panel

    Operation display LED contents and the LCD panel Printer status READY ERROR Mechanism set period Preheat period Ready period Printer operation period Error occur User mode For details, see p. 41 – 43 of this manual. Initialization period When the power is turned on, the printer performs positioning of the ink ribbon and retransfer film.
  • Page 25: Operation

    Operation Turning on the power Before turning on the power, check the following: Make sure that the printer door is completely closed. Make sure that the card tray is completely closed. Make sure that the host computer is correctly connected. Make sure that any peripheral equipment is correctly connected.
  • Page 26: Turning Off The Power

    Be sure NOT to do any of the following during printing operations: Do not open the printer door. Do not open the card tray. (while the LCD panel displays ‘Loading’) Do not turn off the power supply. Do not unplug the unit. Do not pull out the connection cable.
  • Page 27: User Modes

    Operation (continued) User modes The settings for printing media, card, etc. can be made in the User mode. Press the MENU button when the unit MENU is in the Ready, Preheat or Error status to suspend printing operations. User mode screen flow MENU Press >...
  • Page 28: User Mode Settings

    User mode settings Main menu > > C o u n t e r > D i s p l a y > T o t a l Display mode > > C o n t r a s t See p.
  • Page 29: Display Mode Settings

    Operation (continued) Display mode settings The unit has the following three settings for the display mode. Allows selection of which counter value is displayed when the power is turned on. EXIT > D i s p l a y > ENTER >...
  • Page 30: Clearing The Free Counter

    Clearing the free counter Reset the free counter. The [Total] counter and [Head] counter cannot be reset. EXIT > C o u n t e r R e s e t O K ? Press ENTER to reset. (The electronic beep sounds .) To check that the counter is reset to zero, select “Free Counter”...
  • Page 31: Ink Mode Setting

    Operation (continued) Ink mode setting Change settings according to the ink ribbon used. EXIT > I n k > ENTER > > I n k T y p e EXIT MENU > > B l a c k L e v e l 0 ( S t a n d a r d ) EXIT MENU...
  • Page 32: Retransfer Mode Setting

    Retransfer mode setting Change settings according to the retranfer film and card used. EXIT > R e t r a n s f e r > ENTER > > M e d i a T y p e S t d ( 1 0 0 0 / r o l l ) : 0 EXIT MENU >...
  • Page 33: Buzzer Mode Setting

    Operation (continued) Buzzer mode setting The buzzer indicating errors can be turned on or off. EXIT > B u z z e r Set the buzzer: there are two settings (On, off) Press to select the setting and press (The electronic beep sounds.) When Off is specified, electronic beep sound indicating an error, electronic beep sound indicating the number of cards,...
  • Page 34: Setting The Bend Remedy Mode

    Setting the bend remedy mode Single-sided printing may cause a bend depending on the cards. Adjust the setting to get rid of the bend. EXIT > B e n d R e m e d y > ENTER > > T e m p L e v e l EXIT >...
  • Page 35: Card Size Setting Mode

    Operation (continued) Card size setting mode The printer is designed to load two sizes of cards. Set the card size according to the card to be printed. EXIT > C a r d S i z e S t a n a r d Set the card size: 2 settings [Standard and Cybernetic]...
  • Page 36: Care And Cleaning

    Care and cleaning Always make sure that the unit is turned off before cleaning. (However, cleaning of the discharge rollers and magnetic head should be carried out with the power turned on.) To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary. The following explains the main rollers that require cleaning.
  • Page 37: Cleaning The Thermal Head

    Cleaning (continued) Cleaning the thermal head When the thermal head gets dirty, defects such as unwanted lines appearing on the printed card may occur. It is recommended to clean the thermal head after printing about 10,000 frames. The thermal head is a consumable component, that is, it has a limited service life.
  • Page 38: Cleaning The Fan Filter On The Back Side

    Remove dirt on the fan filter using a vacuum cleaner or other cleaning equipment. Hold the sponge with your hand so that it is not sucked into the cleaner. How to attach the sponge Side filter Press down the sponge into the dents at four corners, and set it under the tabs on the frame.
  • Page 39: Cleaning The Card Feed Rollers

    Cleaning the card feed rollers Dirty rollers are the major cause of jamming of the cards. It is recommended to clean the rollers once after printing about 1,000 cards. It is also recommended to carry out cleaning before the work, because the retransfer roller (heat roller) does not operate while it is hot.
  • Page 40: Cleaning The Card Feed Rollers And Heat Rollers

    Cleaning the card feed rollers and heat rollers Dirty magnetic head will cause a write/read error. It is recommended to clean the magnetic head after printing about 1,000 cards. Cleaning the magnetic head is not necessary if the magnetic stripe card is not used.
  • Page 41: Troubleshooting

    Troubleshooting Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers. Retransfer film cassette Card jams (card turnover unit) Retransfer roller (heat roller) Bend remedial roller (heat roller) All rollers require routine cleaning.
  • Page 42: Error Code Listing

    Error code listing Error code Description of error The power must be turned off so P l e a s e , P o w e r O f f . that the unit can be initialized. The cleaning mode can not be set P l e a s e R e m o v e M e d i a C a s s e t t e because there is a retransfer film in...
  • Page 43 Troubleshooting Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased. Error code Description of error Hardware error H a r d w a r e MG encode error M G E n c o d e Retransfer roller overheating T R O v e r h e a t...
  • Page 44: Mending Broken Ink Ribbon And Retransfer Film

    Error code Description of error External device switch setting error E X T . S W S e t t i n g External retransfer unit jam error E X T . J a m External unit communications error E X T . C o m m i n u c a t e Mending broken ink ribbon and retransfer film If the ink ribbon or retransfer film is broken, mend it...
  • Page 45: Removing Card Jams

    Troubleshooting Removing card jams To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD on the printer and the relevant page in this manual. When removing a jammed card, make sure that the power switch is set off before carrying out the following procedure.
  • Page 46: Turnover Section [Jam (Turnover)]

    Turnover section [Jam (turnover)] Open the printer door and remove the ink ribbon cassette. See p.14 in this manual. Remove any jammed cards. • If you can pull out the jammed cards, take them out. • If the jammed cards come out of the turnover table, push them back into the table, and rotate the table slowly (as it is positioned vertically) until the table is located so that the cards can be taken out.
  • Page 47: Specifications

    Specifications Main specifications Recording method : Sublimation type retransfer Feed format : Automatic feed Recording density : 300 dpi Expression gradation : 256 gradations for each color Printing time : Approx. 29 seconds (for single- sided printing, excluding data transfer time) Interface : Compliant with SCSI II (standard) Operating environment conditions...
  • Page 48 External appearance and dimensions Side view Front view unit/mm...
  • Page 49 Ultra Electronics Card Systems Waverley House, Hampshire Road Granby Estate, Weymouth, Dorset DT4 9XD, UK tel: +44 (0) 1305 784 738 • fax: +44 (0) 1305 777 904 email: UKsales@UltraMagicard.com Ultra Electronics Card Systems 6711 - 176th Avenue NE, Redmond, WA98052, USA Tel: (425) 556 9718 •...

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