Table of Contents
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Table of Contents
Related Manuals for Magicard 300 Series
Summary of Contents for Magicard 300 Series
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Page 1: User Manual
300 ID Card Printer User Manual Document: 4747 Issue 1.01 – 21/05/2019... -
Page 2: Table Of Contents
ID Card Printer – User Manual CONTENTS General Information: ............................. 4 Safety Instructions: ..............................4 Caution .................................. 4 Printer installation ..............................5 Welcome ..............................5 Printer and Dye Film Environmental requirements: ..................6 Printer Key Components ..........................7 Installing the Dye Film ..........................8 Connecting the Power Supply ........................ - Page 3 ID Card Printer – User Manual FCC Declaration: ..............................43 CE Declaration: ..............................43...
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Page 4: General Information
This document contains proprietary information belonging to Magicard Ltd. and may not be wholly or partially copied, stored in a data retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Magicard Ltd. -
Page 5: Printer Installation
ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing your ID Card Printer. This guide will help you make your printing experience more enjoyable and cost effective. Please ensure you have the following items outlines in the QuickStart Guide below before you begin the installation:... -
Page 6: Printer And Dye Film Environmental Requirements
ID Card Printer – User Manual Printer and Dye Film Environmental requirements: Below Normal Office environment with: • Ambient temperature +10 to 30 C (50 to 86 • Protection from direct sunlight and chemicals. • Protection from sudden temperature changes. •... -
Page 7: Printer Key Components
ID Card Printer – User Manual Printer Key Components Print Head Assembly Blue Cleaning Roller Rear Hopper (100 card capacity) Front Display Panel Front Stacker (70 card capacity) Rear Hopper (100 card capacity) DC Power Ethernet Rear Connector Panel Printer Rear Connector Panel Printer Rear View... -
Page 8: Installing The Dye Film
ID Card Printer – User Manual Installing the Dye Film Open the printer’s Lid and insert the dye film as shown in the diagram below. If the printer’s lid is closed (with the printer powered on and the dye film fitted), the printer will begin to initialise. -
Page 9: Connecting The Power Supply
ID Card Printer – User Manual Connecting the Power Supply Connect Mains Power Supply lead as shown below but do not connect the USB lead at the stage (the USB is connected after the Driver has successfully been installed). ... -
Page 10: Installing The Driver
• Magicard 300 Uno Mag 3300-0002/3* • Magicard 300 Uno Smart 3300-0003/2* • Magicard 300 Uno Smart 3300-0003/3* • Magicard 300 Uno Mag Smart 3300-0004/2* • Magicard 300 Uno Mag Smart 3300-0004/3* • Magicard 300 Duo 3300-0021/2* • Magicard 300 Duo 3300-0021/3* •... - Page 11 ID Card Printer – User Manual Installer Guide: • Click on the “setup.exe” icon. • Select the relevant language. • Click “Install”.
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Page 12: Usb Installation
ID Card Printer – User Manual USB Installation • Select the port type for the installation. • Select “USB” and click “Next”. • Agree to the license agreement. - Page 13 ID Card Printer – User Manual • Wait for the installation progress bar to finish. • You will be prompted for a printer to be connected via USB. • If no printer is connected, you will be asked to reconnect and retry. NOTE: If “Cancel”...
- Page 14 ID Card Printer – User Manual • After completion of the installation, you will be prompted with the following dialog to signal the installation is complete:...
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Page 15: Ethernet Installation
ID Card Printer – User Manual Ethernet Installation • Select “Ethernet” and model. • Enter the IP address of the printer (this can be obtained using the printer’s front panel menu). - Page 16 ID Card Printer – User Manual • Agree to the license agreement. • Wait for the installation progress bar to finish.
- Page 17 ID Card Printer – User Manual • After completion of the installation, you will be prompted with the following dialog to signal the installation is complete: • Congratulations… the driver installation is now complete! You can now print from your chosen application.
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Page 18: Advanced
ID Card Printer – User Manual Advanced The “Advanced” dialog will allow you to perform the following: • Set static addresses. -
Page 19: Accessing The Driver Settings
ID Card Printer – User Manual ACCESSING THE DRIVER SETTINGS Accessing the Driver “Printing Preferences” Settings (Windows 10 (64 bit) shown for information purposes). The printer’s Driver settings (Printing Preferences) can be accessed as follows: • Right-click on the “Start” menu icon (bottom left of PC screen) and select the “Search” option. •... -
Page 20: Printing Preferences
ID Card Printer – User Manual Printing Preferences Driver Tabs Printer This is the default tab and offers the User the option to change card orientation, size and print resolution. Card Front/Back Options to change the colour format, Image rotation and Security layer image. Encoding Available for MAG printers only. -
Page 21: Printer Front Display Menu Options
ID Card Printer – User Manual PRINTER FRONT DISPLAY MENU OPTIONS Press the “Menu” button… The first menu option will be displayed. Pressing the “Next” button (where indicated) will step through each option in the menu. The front display panel consists of a text display and two push buttons. The function of each button will depend on the text displayed immediately above that button. - Page 22 ID Card Printer – User Manual Selecting the “Previous Menu” option will return the user to the “Power Saving” option above. 300 Printer Front Panel Layout NOTE: 300 Printer To accept a menu option or Printer Main Display return to a previous menu, press the displayed “OK”...
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Page 23: Additional Useful Information
ID Card Printer – User Manual ADDITIONAL USEFUL INFORMATION Caring for your Printer MAINTAINING YOUR PRINTER IS IMPORTANT! • Maintenance is an important factor of your printer’s good operation and longevity. • Maintaining a regular cleaning routine will give you optimum print quality and prevent down time. -
Page 24: How To Clean Your Printer
(also shown below). Use the right-most button ( ) to progress the options below. 3 / 4. You can also view a short video on the recommended way to clean your printer using the link to our website below: https://support.magicard.com/solutions/cleaning-the-magicard-600-video/... -
Page 25: Replacing The Cleaning Roller
ID Card Printer – User Manual Replacing the Cleaning Roller • Remove the blue Cleaning Roller from the printer and then remove the protective paper cover. • Refit the blue Cleaning Roller (with the sticky coating now exposed) back into the printer. •... -
Page 26: Using The Cleaning Pen
ID Card Printer – User Manual Using the Cleaning Pen The Cleaning Pen (supplied with the Cleaning Kit (3633-0053 – see page 23) is used to clean the face of the print head. The pen contains Isopropyl Alcohol (IPA) and is very effective at removing light grease (such as finger grease etc.) which would otherwise spoil a printed card. -
Page 27: Choosing The Correct Dye Film
ID Card Printer – User Manual CHOOSING THE CORRECT DYE FILM Below is a general guide to selecting the most suitable Film for any typical application. “Scratch” film lays down a soft film on the card’s surface which can be easily removed by light scraping. Film Panel Print Capacity Dye Film Part Number... -
Page 28: Choosing The Correct Cards
M3610-054 Self-adhesive blank white cards – CR80 (USA) M9006-796 HoloPatch® blank white cards with gold seal – CR80 M9006-797 HoloPatch® blank white cards with gold seal and magnetic stripe – CR80 E9323 Magicard blank rewritable cards front & PVC back... -
Page 29: Using Magnetic Stripe Cards
Single sided printers can be upgraded to DUO functionality via an electronic update. This is available from your printer supplier. GENERAL DATA PROTECTION REGULATION (GDPR) Digital shredding - Once data has been used for the print job, it is fragmented, rendering it irrecoverable, helping to ensure the Magicard 300 is not a repository for data. -
Page 30: Printer Error Codes
PRINTER ERROR CODES ERROR ERROR TEXT DISPLAYED ON ERROR DESCRIPTION SOLUTION BY CATEGORY REF. PRINTER LID OPEN The lid was opened while the print engine was Close the Lid and try again. performing an operation. The lid was opened at the point the printer was about to begin a print job. - Page 31 ID Card Printer – User Manual While moving the card from the flipper to the standby position, it took too long for the mid sensor to block. While feeding a card from the hopper, and having seen the card reach the rear sensor, it took too long for the mid sensor to block.
- Page 32 ID Card Printer – User Manual 4:17 While moving the card into position for a printing or encoding operation, it took too long for the reference edge of the card to move in front of the sensor used for positioning. In the case of extended mono prints, this means the mid sensor took too long to block.
- Page 33 ID Card Printer – User Manual 4:24 While moving the card from the mid sensor to the standby position, it took too long for the mid sensor to unblock. OUT OF FILM While moving a dye panel edge from the dye sensor Check dye film is fitted and not expired.
- Page 34 ID Card Printer – User Manual problem with the RFID tag reader. A dye film ribbon was detected, but a valid dye film RFID tag could not be found. This printer is not configured to permit tagless film. The fitted dye film does not have the right region code for this printer.
- Page 35 ID Card Printer – User Manual While initialising the cam and having detected the leading edge of the cam pulley flag, it took too long to detect the trailing edge of the flag. While moving the printhead cam to the open position, it took too long to detect the leading edge of the cam pulley flag.
- Page 36 ID Card Printer – User Manual 10:3 The printer received a print job containing magnetic track data. The number of bits specified for one of the tracks was out of range. This probably means that the print job file was corrupt. 10:4 The printer received a print job containing magnetic track data.
- Page 37 ID Card Printer – User Manual 10:13 The printer received a print job containing magnetic track data. The number of verification attempts requested was less than zero. 10:14 The printer received a print job. The x adjustment specified for a panel was out of range. This probably means the print job file was corrupt.
- Page 38 ID Card Printer – User Manual 12:5 While trying to feed a card from the hopper, the mid sensor triggered before the front one. INTERNAL ERROR 13:1 The printhead took too long to reach a temperature suitable for printing. There may be a fault with the printhead temperature sensor.
- Page 39 ID Card Printer – User Manual HOLOKOTE INVALID 15:0 While attempting to validate a Holokote file, the printer found that the file was not in the right format. Either it is not the right type of file, or the data has been corrupted. WRONG HOLOKOTE 16:0 While attempting to validate a Holokote file, the...
- Page 40 ID Card Printer – User Manual SD WRITE FAILURE 20:0 While performing a system software update, an error occurred while trying to write temporary update data to the SD card. 20:2 While attempting to apply an upgrade, the printer was unable to create the upgrade directory on the SD card.
- Page 41 ID Card Printer – User Manual NO OVERCOAT 25:0 MOTOR FAULT 26:0 The print engine MCU reported a dye film motor fault. 26:1 The print engine MCU reported a card feed motor fault. 26:2 The print engine MCU reported a printhead cam motor fault.
- Page 42 ID Card Printer – User Manual PRINTHEAD ERROR 28:0 The printhead does not seem to be fitted. SD CARD MISSING 29:0 The internal SD card could not be detected. MAG VERIFY FAIL 30:0 While attempting to verify mag data after an encoding operation, the printer found that the data read back from the mag stripe did not match the data written.
- Page 43 FCC DECLARATION: : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Need help?
Do you have a question about the 300 Series and is the answer not in the manual?
Questions and answers
how do i print just the back of card and not the front
To print just the back of a Magicard 300 Series card, you need to use a printer fitted with the optional Magnetic Encoding module, if encoding is also required. Load the card with the magnetic stripe facing down on the left side of the printer (as viewed from the front). To print only on the back, configure your card printing application or the Driver Interface to select the back side for printing.
This answer is automatically generated
My Magicard 300 will not give me an option to print on both sides, but my design is created on two sides.
Your Magicard 300 may not be allowing double-sided printing because it is a UNO (single-sided) model. To enable double-sided (DUO) printing, the printer must be upgraded via an electronic update, which is available from your printer supplier.
This answer is automatically generated
When attempting to open a template sent to me by a Co-worker, I cant open it in MagicHub. I get "Something unexpected has happened, but you may continue working." and afterwards MagicHub crashes.