Magicard Pronto User Manual

Magicard Pronto User Manual

Id card printer
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User Manual

Document No: 1225 Issue 2.06 - 19/03/2018

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Summary of Contents for Magicard Pronto

  • Page 1: User Manual

    User Manual Document No: 1225 Issue 2.06 - 19/03/2018...
  • Page 2: Table Of Contents

    ID Card Printer – User Manual CONTENTS Safety Instructions ..........................- 3 - Printer installation ..........................- 4 - Welcome ........................... - 4 - Unpacking ..........................- 4 - IMPORTANT – Do not connect USB yet ..................- 5 - Printer location requirements: ....................
  • Page 3: Safety Instructions

    ID Card Printer – User Manual The information contained in this document is subject to change without notice. Magicard Ltd shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, performance or use of this material.
  • Page 4: Printer Installation

    ID Card Printer – User Manual PRINTER INSTALLATION Welcome Thank you for choosing this ID card Printer. Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide on installing your printer. This guide helps you make your printing experience more enjoyable and secure.
  • Page 5: Important - Do Not Connect Usb Yet

    ID Card Printer – User Manual IMPORTANT – Do not connect USB yet It is important to install the printer’s Driver CD ROM first, before connecting the USB cable between your PC and ID Card Printer. Printer location requirements: Normal Office environment with : •...
  • Page 6: Prepare The Cleaning Roller

    ID Card Printer – User Manual Prepare the Cleaning Roller Open the Printer, then ….. 1. Remove the Cleaning Cassette. 2. Pull the Paper Tab to remove the protective covering on the new Roller. 3. Refit the Cleaning Cassette into the Printer.
  • Page 7: Install The Dye-Film

    ID Card Printer – User Manual Install the Dye-Film • Remove the Dye-Film from it’s packaging. • Place the loaded spool into the rear slots and the take-up spool into the front slots. • Close the Printer. Connect the Power Supply Select the correct adapter for your region and connect to Power Supply unit.
  • Page 8: Load The Driver Cd In To Your Pc

    ID Card Printer – User Manual Load the Driver CD in to your PC 1. Load the Driver CD ROM into the PC. Note : If the CD does not run automatically, click the “start” button, then click on “run”. Type “D:\autorun”, where D is the Drive letter for your CD Drive, then press the ‘Return’...
  • Page 9 ID Card Printer – User Manual Driver installation instructions (continued). - 9 -...
  • Page 10 ID Card Printer – User Manual Choose to install the Driver for USB operation. You are now ready to install the Driver ! - 10 -...
  • Page 11 ID Card Printer – User Manual The Driver installation is complete and the Printer can now be connected to the PC. NOTE: You may need to restart your PC. - 11 -...
  • Page 12: Using Your Id Card Printer

    ID Card Printer – User Manual USING YOUR ID CARD PRINTER Printer Parts 1. Lid Latch 2. Thermal Print Head 3. Power Button (multi-coloured) 4. Hand feed/Cleaning Card entry slot 5. USB Port 6. DC Power input - 12 -...
  • Page 13: Multi-Coloured Button Functions

    ID Card Printer – User Manual Multi-coloured Button functions This printer is fitted with a multi-coloured Button to indicate the various functions of the Printer. These functions are indicated below : - Button not illuminated – the Printer is powered off. GREEN –...
  • Page 14: Powering On

    ID Card Printer – User Manual Powering ON Press the button once and release ….. …. Printer begins initialising ….. …. after initialising, Printer goes to ‘Ready’ Powering OFF Press and hold ….. (approx 2 seconds) x1 (hold) …. until the colour changes ….. ….
  • Page 15: Printing The 'Internal Test Pattern

    ID Card Printer – User Manual Printing the ‘internal test pattern’ Press the Power Button twice in quick succession …. (within 0.5 seconds) … the button’s colour will change to yellow (busy)…. … after a few seconds, the button will FLASH YELLOW to request a card to be fed into the front card slot ….
  • Page 16: Removing Printed Cards

    ID Card Printer – User Manual Removing printed cards When the button FLASHES RED/YELLOW … … remove the card from the front card slot. Cancelling a print job Any print job can be cancelled. This can be done while the printer is downloading the image or printing it …..
  • Page 17: Choosing The Right Dye-Film

    ID Card Printer – User Manual CHOOSING THE RIGHT DYE-FILM Note : • 300YMCKO Dye-Film is generally the appropriate choice for colour printing with this printer. 1000K & 600KO Dye-Film – where running costs are critical, monochrome printing is a •...
  • Page 18: Choosing The Right Cards

    ID Card Printer – User Manual CHOOSING THE RIGHT CARDS Card material Not all white plastic Cards are the same. For best image quality always use high quality PVC Cards. Pure PVC card stock or laminated PVC/polyester Cards are available. The latter are more durable and better suited to heavy use and heat lamination when required.
  • Page 19: Using Magnetic Stripe Cards

    Left-hand side (viewed from the front of the printer). Using Self-Adhesive Cards We recommend only using self adhesive cards supplied by Magicard via your ID Card Printer supplier. There are many different types of self-adhesive cards. Thorough investigation and testing has shown that poorer quality or incorrect card types will cause problems in the Printer.
  • Page 20: Using Rewriteable Cards

    ID Card Printer – User Manual Using Rewriteable Cards ReWriteable Rewriteable Cards use a special heat sensitive layer on the upper surface that can be erased and rewritten (at least 500 times). These Cards are not printed in the conventional sense (where Dye-Film is used), but instead use heat transferred directly from the Thermal Printhead into the card surface.
  • Page 21: The Printer Driver Settings

    ID Card Printer – User Manual THE PRINTER DRIVER SETTINGS To access the Printer Driver settings in Windows 10 : 3. click on the ID Card 1. On the PC, right 2. click on the “devices” Printer’s driver and click “Start” then and select the “Printer select “Manage”...
  • Page 22: Caring For Your Printer

    ID Card Printer – User Manual CARING FOR YOUR PRINTER CLEANING IS IMPORTANT !!! • Printer care is an important factor of your Printer’s operation and longevity. Maintaining a regular cleaning routine will give you optimum print quality and prevent •...
  • Page 23: Cleaning Supplies

    ID Card Printer – User Manual Cleaning supplies Two Cleaning Cards and a Cleaning Roller (sleeve & bar) are bundled with each new ID Card Printer. You can also purchase additional Cleaning Kits, which include Cleaning Cards, Rollers and Pens :- •...
  • Page 24: Replacing The Cleaning Roller

    ID Card Printer – User Manual Replacing the Cleaning Roller A new cleaning roller is supplied with every new Dye-Film roll. Open the Printer, remove the used Dye-Film then :- – Pull out the Cleaning Cassette. (This is the positioned towards the front of the Printer – just behind the front Card slot –...
  • Page 25: Cleaning The Printhead Using The Cleaning Pen

    ID Card Printer – User Manual Cleaning the printhead using the Cleaning Pen We recommend that you clean the Print Head each time you replace the Dye-Film. • Take the Cleaning Pen from your cleaning Kit. Open the Printer and carefully run the Pen several times, along the complete length of the •...
  • Page 26: Available Consumables

    ID Card Printer – User Manual AVAILABLE CONSUMABLES Product Code Description Dye-Film **300YMCKO • YMCKO 5 panel Dye-Film, 300 images. **600KO • KO 2 panel Black Resin Dye-Film, 600 images. **1000K Monochrome Black Resin, 1000 images. • (Various monochrome colours available). (** = 2 digit supplier code) Product Code Description...
  • Page 27: Troubleshooting

    ID Card Printer – User Manual TROUBLESHOOTING Table 1 - Printer Error Messages Error Message Probable Cause Solution Close the lid to continue Lid Open, please close to The lid is open either during a print Do not open the lid while the printer is continue.
  • Page 28: Error Message

    ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution 1. Make sure you are using genuine film from the original printer supplier (cheaper clone supplies can cause this problem). Unsupported film, please 2.
  • Page 29 ID Card Printer – User Manual Table 1 - Printer Error Messages (continued……) Error Message Probable Cause Solution Image too dark, Please 1. Reduce the Print Head Power settings cancel print job and reduce Your printer driver settings for Print in the driver to 50.
  • Page 30 ID Card Printer – User Manual Table 3 - Printer Prints but with Image Quality Problems Problem Probable Cause Solution Mis-registration of colours. 1. Card is slipping due to dirty 1. Clean all Rollers. (See page 20 Rollers. of this document). (Ghosting on Photographs etc.) Small areas of wrong colour.
  • Page 31 ID Card Printer – User Manual Table 5 - Dye-Film Problems Problem Probable Cause Solution Dye-Film is being cut 1. Ribbon sticking to Card. 1. Ensure cards are not already ‘used’. during the print operation. Then lower Print Head power settings.
  • Page 32 ID Card Printer – User Manual - 32 -...

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