Voice Messages States Of Monitored Voicemail Accounts; Access Monitored Voicemail Account Messages - Cisco 7800 Series User Manual

Voice Messages States of Monitored Voicemail Accounts

Starting State
No Voicemail, No
Missed Call

Voice Messages States of Monitored Voicemail Accounts

You can see the voicemail messages state of a voicemail account of a user or group on a line key .
The scope of the monitored voicemail account:
• an extension-associated voicemail account that is configured on the phone
• a voicemail account that is different from any extension-associated voicemail account
A monitored voicemail account displays one of these icons beside the line key:
•
•
•
•
The line button LED also changes color to indicate the state of the monitored line. The default LED color and
pattern for the states are:
• No message: solid green
• New messages: solid red
• Urgent messages: solid red
• Registration Failed: solid amber
To customize the LED behaviour, contact your administrator.

Access Monitored Voicemail Account Messages

Before you begin
• Your administrator must configure either a line key on the phone to monitor a voicemail account.
• Your administrator must assign speed dial to the configured key.
• There are new messages for the monitored voicemail account.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
76
Event
No event
To check if your SIP proxy provides the support, contact your administrator.
: There are no voicemail messages for the monitored account.
: There are new voicemail messages. The number of messages displays adjacent to the name of the
monitored account. For example,
account .
VM 3300
: The new voicemail messages contain at least one urgent message.
: The line failed to register to the voicemail server.
LED Status After LED Turn Off Criteria
Event
LED Off -
shows there are four voicemail messages for the monitored
(4) VM 3300
Voicemail