Nortel Express Installation Manual page 33

Prompt Response
REQ: NEW CHG
TYPE: 2616
TN l s c u
DES d..d
CUST 0–99
...
TGAR 0
CLS FLXA
...
KEY 0 ACD xxxx 0
yyyy
KEY 1 SCR xxxx
KEY 2 TRN
KEY 3 MSB
KEY 4–15
Type **** to exit from the overlay.
Description
Add or change.
Ports must be configured as M2616.
Terminal Number
Designator (that is, VPS)
Customer Number
Trunk Group Access Restriction
The FLXA class of service is required for
ports 16–24 if configured.
Key 0 is defined as an ACD key specifying
queue ID (xxxx) and position ID (yyyy).
Note: The position ID must NOT be
greater than 4 digits in length or less than
2 digits in length. Position IDs outside of
this range result in channel login failures.
Single Call Ringing (DN) key
Transfer key. Incoming Calls will be
transferred to a Default DN if contact is lost
with Symposium Express Call Center.
Make Set Busy key. The Voice Services
port must be logged off the ACD Queue
and must not receive any calls while not
controlled by Symposium Express Call
Center. Incoming calls are diverted to the
Night ServiceDN for the ACD queue.
UNCONFIGURED