Speech Recognition Automated Attendant Interaction With The Automated Attendant Or A Custom Call Routing (Ccr) Tree; Speech Recognition Automated Attendant Interaction With Touchtone Greeting - Nortel Voice Mail Set Up And Operation Manual

Speech Recognition Automated Attendant interaction with the Automated
Attendant or a Custom Call Routing (CCR) Tree
You can configure an existing Automated Attendant or Custom Call Routing (CCR)
£
Tree to work with the Speech Recognition Automated Attendant. Callers can press
the key at any time to transfer out of Speech Recognition Automated Attendant
and into the main menu of either the Automated Attendant or Custom Call Routing
(CCR) Tree, depending on your Norstar Voice Mail configuration
You do not need to include any Automated Attendant-specific or Custom Call
Routing (CCR)-specific instructions in the Speech Recognition Automated
Attendant main prompt. However, you may want to record custom versions of your
main greeting so that the voice matches other custom prompts and greetings. For
more information, refer to Norstar Voice Mail Set Up and Operation Guide .

Speech Recognition Automated Attendant Interaction with Touchtone Greeting

The Speech Recognition Automated Attendant allows both rotary and touchtone
callers the ability to route their own calls, rather than relying on the company
operator.
When Speech Recognition Automated Attendant is enabled, the Touchtone
Greeting feature should be disabled. For more information on disabling the
Touchtone Greeting, refer to the Norstar Voice Mail Set Up and Operation Guide .
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Speech Recognition Automated Attendant feature descriptions 5
Speech Recognition Automated Attendant Set Up and Operation Guide