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# P0606089 Ver: 1.1
Send TAPI SCCS Call Data
This TAPISCCS block sends screen pop information
about the current call from the IVR application to the
Symposium TAPI Server via the IVR.DLL protocol. This
block uses the cstapisccs resource.
The following information pertains to the use of the
block:
•
This block requires two prerequisites as it manages its own resource needs.
The
CTI Initialize
to set up appropriate error handling. Also, the
page
37) should be used before trying to send data. This is usually best done
right after the call is answered to synchronize the CTI services and their data
stores with the actual phone device state. The usual state to wait for is
Established .
•
The values required for the this CTI block are stored in the folders
CTI.AVCalldata.Avpairs.Key() and CTI.AVCalldata.Avpairs.Value().
CTI.EventData.csrsmstatdata (a structured array[folder] that includes
•
datakey and datavalue in each of 40 elements) is the location for the returned
data.
•
The CTI.status parameter is set to 0 if the request is successful and set to 1 if
the request fails.
•
For examples of applications that use this block, see Appendix
Applications—Send TAPI CallData/Send TAPIsccs CallData on page
•
For example log files showing the internal functions of this block, see
Appendix
Example Log Files—Send TAPI SCCS Call Data CSTAPI and
CSTAPILS Log Files on page
Nortel Networks Confidential
CTI Toolkit Blocks Reference
block (see
page
32) should be used early in the application
92.
Send TAPI SCCS Call Data
Set Event Handling
block (see
Example
70.
Page 51
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