PeriProducer CTI Toolkit User's Guide for M1
Device Statistics Data CSRSM and CSRSMLS Log Files
CSRSM Receives Get Device Parameter from IVR Application
Statistics-Type skillitd (Skill Interval To Date), thisdevice = Skill-Name
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CSRSMLS Receives Get Device Parameter from CSRSM
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apmi_issue_get_resource: vms 1, phoneline 52 get resource request.
apmi_got_send_resource: vms 1, phoneline 52 message converted to v-shell options =>
option thisdevice
option param
option ctifunction
getdeviceparam: clm getting last event callid 0
CSVAPI_extract_vmsphoneline: extracted vmsnum = 1, phoneline = 52 from clientid = 65588
clm-csrsm: Received CsGetDeviceParam Request from Client 2
Device => VISA
Call ID => 0
Parameter => Skill Interval to Date
clm-tlsdefault: Received CsGetDeviceParam Request from Client 1
Application ID => 2.#####
Device => VISA
Call ID => 0
Parameter => Skill Interval to Date
clm-csrsmls: Sending CsGetDeviceParam Response to Client 1
Application ID => 2.#####
Device => VISA
Parameter => Skill Interval to Date
Status => Success
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value VISA
value skillitd
value getdeviceparam
# P0606089 Ver: 1.1