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B.2
When Returning a Unit
• In the box, you must include the name and telephone number of a contact person, in case
further explanations are required. Where applicable, always include all duty papers and
invoice(s) associated with the item(s) in question.
• Ensure that the unit is properly packed. Pack it in a rigid cardboard box.
• Clearly write or mark the RMA number on the outside of the package you are returning.
• Ship prepaid. We take care of insuring incoming units.
North America
Kontron Canada, Inc.
4555, Ambroise-Lafortune
Boisbriand, Québec
J7H 0A4 Canada
EMEA
Kontron Modular Computers GmbH
Sudetenstrasse 7
87600 Kaufbeuren
Germany
B-3
AM4211
www.kontron.com
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