Ingenico AXIUM EX8000 User Manual
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Ingenico AXIUM EX8000 User Manual

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Model：AXIUM EX8000
WWW.ingenico.com
28-32,Boulevard de Grenelle, 75015 PARIS - FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33 (0)1 58 01 91 35
Ingenico-SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

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Summary of Contents for Ingenico AXIUM EX8000

  • Page 1 Model：AXIUM EX8000 WWW.ingenico.com 28-32,Boulevard de Grenelle, 75015 PARIS - FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33 (0)1 58 01 91 35 Ingenico-SA au capital de 47 656 332 / 317 218 758 RCS Nanterre...

  • Page 2: Table Of Contents

    Contents Introduction ........................3 Presentation ........................4 Content of the box ....................4 Overview of AXIUM EX8000..................5 Keypad Functions ...................... 7 Touch Panel ....................... 7 Use of the terminal ......................8 Power on/Power off the terminal ................8 Reading cards ......................9 Usage of Front scanner ...................

  • Page 3: Introduction

    1. Introduction We hope that you will be fully satisfied with your new AXIUM EX8000 terminal. Read thisguide to understand and make the best use of your terminal. It presents you the necessary information about use,installation,maintenance,safety security recommendations. WARRANTY/SECURITY /GARANTIE/SÉCURITÉ...

  • Page 4: Presentation

    WARNING/ATTENTION The power supply unit provided with your equipment is specially designed for ingenico AXIUM EX8000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. Le bloc d’alimentation fournit avec votre équipement est spécialement conçu pour les terminaux de paiment Ingenico.

  • Page 5: Overview Of Axium Ex8000

    2.2 Overview of AXIUM EX8000 1. Front camera 2. Volume Keys 3. Scan Key 4. LCD and touch screen 5.USB Type-C connector 6.Smart card reader 7. Magnetic card reader 8. Illuminate lamp of front scanner 9. Front scanner 10.Indicate LED of front scanner 11.Contactless landing zone...
  • Page 6 14. LEDs for Contactless Card 15. Speaker 16. Micro SD slot 17. Battery compartment 18. Battery socket19. SIM 2 card slot 20. SIM 1 card slot21. Base Charging interface- 22. Rear camera23.Flash 24.SAM cards slots25.Lanyard hole 26. Base Charging interface+ Weight 290g (including battery) Dimension (L x W x H)

  • Page 7: Keypad Functions

    Back keys. Volume Powerbutton Keysbutton Scan Key Scan Key Menu Back Home 2.4 Touch Panel The AXIUM EX8000 is equipped with touch panel that allows you capture functions and menus by your finger or use a stylus. 7 / 25...

  • Page 8: Use Of The Terminal

    3. Use of the terminal 3.1 Power on/Power off the terminal To power on: Make sure the terminal battery is correctly installed and Press <Power> button for about 1s until the display is turned up. To power off: Press <Power> button for more than 2s until the display show the following figure, then press <Power off>.

  • Page 9: Reading Cards

    3.2 Reading cards Magnetic stripe card The card can be read bi-directionally, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading. Contactless card Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction.

  • Page 10: Usage Of Front Scanner

    3.3 Usage of Front scanner  Press the scan button to start scanning.  After starting the barcode scanning, a red laser beam will be emitted from the window in front of the terminal.  Align the red light beam with the bar code you want to scan ...

  • Page 11: Installation

    4. Installation 4.1 Recommendations Operating conditions Ambient temperature* From -10℃ to +50℃ Max relative humidity From 10%to 90%, Non-condensing (*)Excluding battery charging Battery charging conditions Ambient temperature From 0℃ to +40℃ Storage conditions Ambient temperature From -20℃to +70℃ Max relative humidity From 5% to 90%, Non-condensing 4.2 Installing modules 4.2.1 SAM1/SAM2/SIM1/SIM2...
  • Page 12  Close the trapdoor. ADVICE AXIUM EX8000 is equipped with a dual SAM slot. When using two SAM cards,it is recommended to insert the bottom one first,then the top one. When using only one SAM card, it is recommended to insert SAM1 slot (bottom).

  • Page 13: Battery

    4.2.2 MicroSD Memory Card WARNING/ATTENTION Switch off the terminal before opening the trapdoor. Mettre hors tension le terminal avant d’ouvrir la trappe. MicroSD connector is located inside the terminal, in a closed compartment.  Turn the terminal and remove the trapdoor. ...

  • Page 14: Visual Impaired Accessory

     Turn the terminal and remove the trapdoor.  Take the battery pack included in the box  Locate the battery pack connector beside the battery compartment  Plug the battery pack connector according to the connector locating system.  Place the battery pack in its compartment ...

  • Page 15: Recommendations

    Powering down the AXIUM EX8000 Disconnect the AXIUM EX8000 power supply block adapter from the electrical mainsnetwork. Lithium cell The AXIUM EX8000 is fitted with an internal lithium cell which should only be accessed by a qualified technician. Battery ...
  • Page 16 The power supply label contains seventeen symbols: CCC (China Compulsory Certificate) Mark The RegulatoryCompliance Mark(RCM) International Efficiency MarkingProtocol (Energy Star Level 6) In door use only “Conformite Europe enne” or CE Mark Double insulation symbol 5 Years China RoHS symbol 10 Years China RoHS symbol BSMI(Taiwan) PSE Mark(Japan)
  • Page 17 Recycle in accordance with the waste electronic & electrical equipment directive Underwriters Laboratories Inc (US Compliance) Made from recyclable material Low density version of Polyethylene (LDPE) Chlorinated Polyethylene ( CPE) Risk of explosion if the battery is incorrectly replaced or is placed in a fire Dispose of batteries at a hazardous waste collection site or recycling facility...

  • Page 18: Security Of Your Terminal

    SAM1/SAM2/SIM1/SIM2Readers compartment The trapdoor for battery, SAM1/SAM2/SIM1/SIM2, readers located underneath the terminal, must be in place during the normal operation of the terminal.See sections “Installing modules” and “Installing the battery”. On airplanes Your terminal must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane.

  • Page 19: Fixed Installation

    You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy.The terminal must never be put in or left at a location where it could be stolen or replaced by another device.

  • Page 20: Cleaning The Terminal

    5.4 Cleaning the terminal Unplug all the wires from terminal. Good rules for proper cleaning of the terminal are:  Use a soft cloth that is very slightly soaked with soapy water to clean the outside of terminal.  Do not clean the electricalconnections. ...
  • Page 21 to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna.
  • Page 22 Conformément à la réglementation ISEDC, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gainmaximal (ou inférieur) approuvé pour l'émetteur par Industry canada. Dans le but de réduire les risques de brouillage radioélectrique àl'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que lapuissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité...
  • Page 23 Environment (WEEE, Batteries and packaging) This product is labeled in accordance with European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.

  • Page 24: Troubleshooting

    7. Troubleshooting Q:The terminal cannot be started. A: The device might be under low energy status or the program may be damaged. Please make sure the power is enough and thenrestart your device.If it still fails, please contact our customer service department for help. Q: Transaction Processing Failure A: Following reasons are likely to cause transaction failure: damaged magnetic card or smartcard SAM card, damaged card reader, improper operation of card...
  • Page 25 If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to ingenico for the confidentiality of that information.

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