Grandstream Networks HT813 Administration Manual
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Grandstream Networks HT813 Administration Manual

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Grandstream Networks, Inc.
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Summary of Contents for Grandstream Networks HT813

  • Page 1 Grandstream Networks, Inc.

  • Page 2: Product Overview

    HT813 – Administration Guide Thank you for purchasing Grandstream’s HT813, It is the first ATA in the HandyTone 81x series offering functions as a true 3- in-1 gateway for PSTN network, analog telephone FXS interface and IP network. It enables remote call origination and termination from/to PSTN.
  • Page 3 Network Two (2) 10/100 Mbps ports (RJ45) with integrated NAT router Interface LED Indicators POWER, FXO, FXS, WAN, LAN. Factory Reset Button Voice, Fax, Modem Caller ID display or block, call waiting, flash, blind or attended transfer, forward, hold, do not disturb, 3- Telephony way conference Features...

  • Page 4: Getting Started

    Figure 1: HT813 Package Contents Check the package before installation. If you find anything missing, contact your system administrator HT813 Ports Description The following figure describes the different ports on the back panel of the HT813. Figure 2: HT813 Back Panel...
  • Page 5 2. Connect the WAN port of the HT813 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT813 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.
  • Page 6 Status Power LED The Power LED lights up when the HT813 is powered on and it flashes when the HT813 is booting up. WAN LED The WAN LED lights up when the HT813 is connected to your network through the WAN port.

  • Page 7: Configuration Guide

    Obtain HT813 IP Address via Connected Analogue Phone HT813 is by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address is assigned to your HT813, you should access to the “Interactive Voice Response...
  • Page 8 Options The current WAN IP address is announced “IP Address “ + IP If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT813 for address the new IP address to take Effect. “Subnet “ + IP...

  • Page 9: Configuration Via Web Browser

    4. Enter the administrator’s password to access the Web Configuration Menu. Note: The computer must be connected to the same sub-network as the HT813. This can be easily done by connecting the computer to the same hub or switch as the HT813.

  • Page 10: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT813 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 11: Changing Viewer Password

    1. Access your HT813 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings �� New End User Password and enter the new end-user password.

  • Page 12: Web Configuration Pages Definitions

    Figure 8: Web HTTP(S) Port Web Configuration Pages Definitions This section describes the options in the HT813 Web UI. STATUS: Displays the system info, network status, account status, and line options. BASIC SETTINGS: Configures the end user level password, IP address modes, web access, time zone settings and language.

  • Page 13: Basic Settings Page Definitions

    ● Prog: Specifies Program version. This is the main firmware release number, which is always used for identifying the software system of the HT813. ● CPE: Specifies CPE version. The CPE version is displayed only when HT813 is connected to an ACS using the TR-069 protocol.
  • Page 14 Allows users to choose the Web Access Mode between HTTPS and HTTP. If HTTPS is selected, web UI will be accessed using HTTPS. Default is HTTP. Customizes HTTP port used to access the HT813 web UI. Default is80. Port Customizes HTTPS port used to access the HT813 web UI. Default is443.
  • Page 15 Note: Make sure to reboot the ATA for the changes to take effect. IPv4 Allows users to configure the appropriate network settings on the HT813 to obtain IPv4 address. Users could select Addr DHCP, Static IP or PPPoE. By default, it is set to DHCP.
  • Page 16 IPv6 Allows users to configure the appropriate network settings on the HT813 to obtain an IPv6 address. Users could Addr select DHCP, or Static IP. By default, it is set to DHCP. DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The ATA acquires its IP address from the first DHCP server it discovers from the LAN it is connected.
  • Page 17 When set to Yes, the HT813 acts as a UPnP gateway for your UPnP-enabled applications.UPnP = Universal Plug and Play. The default is No. Supp Repl y to When set to Yes, the HT813 responds to the PING command from other computers but is also made vulnerable to P on DOS attacks. The default is No. Port Clon This allows the user to change/set a specific MAC address on the WAN interface.

  • Page 18: Advanced Settings Page Definitions

    Leas Time This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT813 or in the defined port forwarding. Port Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. Up to 8 rules are...
  • Page 19 Server Path The default is fm.grandstream.com/gs. Sets the IP address or domain name of the configuration server. The server hosts a copy of the configuration Config file to be installed on the HT813. Server Path The Default is fm.grandstream.com/gs. XML Config Decrypts XML configuration file when encrypted. The password used for encrypting the XML configuration file...
  • Page 20 Obtains configuration and upgrade server’s information using options 66 from DHCP server. Option 66 Note: If DHCP Option 66 is enabled, the HT813 will attempt downloading the firmware file from the server URL or 160 to provided by DHCP, even though Config Server Path is left blank...
  • Page 21 Upgrade Always Configures the HT813 to always search for the new firmware at boot up. During the boot stage, the HT813 will Check for contact the firmware upgrade server to search for a new firmware, when available it will start the upgrade Firmware process, otherwise it will boot normally.
  • Page 22 Note: Sectigo CA and Charter CA are some examples of Trusted CA Certficates. SIP TLS Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT813 has built-in private key and SSL Certificate certificate. SIP TLS Specifies TLS private key used for SIP over TLS is in X.509 format. Maximum supported length 4096.
  • Page 23 Version SNMP Port Listening Port of SNMP daemon (Default 161). SNMP Trap IP address of trap destination. IP Address Port of Port of Trap destination (Default 162) Trap port SNMP Trap Choose between (Version 1, Version 2c, or Version 3). Version SNMP Trap Time interval between traps (Default is 5).
  • Page 24 Protocol SNMPv3 Trap Select the Privacy Protocol: “None” or “AES/AES128” or “DES”. Privacy Protocol SNMPv3 Trap Enter the Trap Authentication Key. Authenticat ion Key SNMPv3 Enter the Trap Privacy Key. Trap Privacy Key Enable RADIUS Default is No. Access Control Action upon RADIUS Choose action upon RADIUS server error.
  • Page 25 DDNS Enter DDNS Password. 64 characters as Max String Length. Password DDNS Enter DDNS Hostname. 64 characters as Max String Length. Hostname DDNS Hash Enter DDNS Hash. 64 characters as Max String Length. System The configuration option is to set the ring cadence on the FXS port for all incoming calls. Ring Syntax: c=on1/off1-on2/off2-on3/off3; (3 cadences maximum) Cadence...
  • Page 26 URL or IP address of syslog server. Server Syslog Select HT813 to report the log level. The default is NONE. The level is one of EXTRA DEBUG, DEBUG, INFO, Level WARNING, or ERROR. Syslog messages are sent based on the following events: 1.
  • Page 27 4. SIP message summary (INFO level) 5. Inbound and outbound calls (INFO level) 6. Registration status change (INFO level) 7. Negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9. SLIC chip exception (WARNING and ERROR levels) 10. Memory exception (ERROR level) 11.
  • Page 28 Specifies IP address or domain name of outbound Proxy, or media gateway, or session border controller. Outbound Used by HT813 for firewall or NAT penetration in different network environments. If symmetric NAT is Proxy detected, STUN will not work and only outbound proxy can correct the problem.
  • Page 29 Please consult your carrier before changing this parameter. Default is Disabled. Registratio Controls whether the HT813 needs to send REGISTER messages to the proxy server. Default setting is Yes. Controls whether to clear SIP user’s information by sending un-register request to the proxy server. The un- Unregister...
  • Page 30 Port 5060. Local RTP Defines the local RTP-RTCP port pair the HT813 will listen and transmit. It is the HT813 RTP port for channel Port 0. The default value for FXS port is 5004. Controls whether to use configured or random SIP ports. This is usually necessary when multiple HT813 are Random behind the same NAT.
  • Page 31 Check SIP User ID for Checks SIP User ID in the Request URI of incoming INVITE; if it does not match the HT813 SIP User ID, the Incoming call will be rejected. Direct IP calling will also be disabled. Default is No.
  • Page 32 Uses Selects the Caller ID display order which need to be respected by the HT813. The available options are: Auto: When set to “Auto”, the HT813 will look for the caller ID in the order of P-Asserted Identity Caller ID Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE.
  • Page 33 Specifies the auto-dial delay after off hook. Delay Proxy- Determines a SIP Extension to notify the SIP server that the HT813 is behind a NAT/Firewall. Require Use NAT IP Defines NAT IP address used in SIP/SDP messages. It should only be used if required by ITSP.
  • Page 34 SIP User- Configures SIP User-Agent. If not configured, device will use the default User Agent Header. The value range Agent is 1024 to Maximum String Length. Default value is Null. Disables receiving a second incoming call when the line is engaged. Disable Call Waiting Default is No.
  • Page 35 Sends an early INVITE each time a key is pressed when a user dials a number. Otherwise, only one INVITE is sent after full number is dialed (user presses Dial Key or after “no key entry timeout” expires). This option should be used only if there is a SIP proxy is configured and supporting 484 responses Early Dial (Incomplete Address).
  • Page 36 Explanation of example rule (reading from left to right): ^1900x. – prevents dialing any number started with 1900 <=1617>[2-9]xxxxxx – allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx –...
  • Page 37 Specifies which end will act as refresher for outgoing calls. UAC: The handy tone acts as the refresher. Specify UAS: Callee or proxy server act as the refresher. Refresher Default is Omit. Specifies which end will act as refresher for incoming calls: UAS: The handy tone acts as the refresher.
  • Page 38 Disable Disables OPUS stereo in SDP. OPUS Stereo in Default is No. iLBC Determines payload type for iLBC. Valid range is between 96 and 127. Payload Default is 97. type OPUS Payload Determines payload type for OPUS. Valid range is between 96 and 127. Default is 123. Type Allows detecting the absence of audio and conserves bandwidth by preventing the transmission of “silent packets”...
  • Page 39 Reverses the polarity upon call establishment and termination. Default is No. Reversal Loop Allows the traditional PBX used with HT813 to apply this method for signaling call termination. Method Current initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Default is No.
  • Page 40 Timing Default values are 300 minimum and 1100 maximum. On Hook Specifies the on-hook time for an on-hook event to be validated. HT813 supports a range from 40 to 2000 Timing ms. Default value is 400. Adjusts the voice path volume.
  • Page 41 Frequency Default is 20Hz. Enable High Ring Configures a high ringing voltage output for the FXS port of HT813. Power RFC2833 Events This feature allows users to customize the count of RFC2833 events. Supported range is 2-10. Default is 8.
  • Page 42 Enabled: “Tel:” will be used instead of “sip:” in the SIP request. Please consult your carrier before changing this parameter. Default is Disabled. Controls whether the HT813 needs to send REGISTER messages to the proxy server. Default setting is Yes. Registration...
  • Page 43 Local SIP Port port is 5062. Local RTP Defines the local RTP-RTCP port pair the HT813 will listen and transmit. It is the HT813 RTP port for Port channel 0. The default value for FXS port is 5012. Use Random Controls whether to use configured or random SIP ports.
  • Page 44 Check SIP User ID for Checks SIP User ID in the Request URI of incoming INVITE; if it does not match the HT813 SIP User ID, the Incoming call will be rejected. Direct IP calling will also be disabled. Default is No.
  • Page 45 It is an estimate of the round-trip time between the client and server transactions. SIP T1 For example, the HT813 will attempt to send a request to a SIP server. Timeout The time it takes between sending out the request to the point of getting a response is the SIP T1 timer. If no response is received the timeout is increased to (2*T1) and then (4*T1).
  • Page 46 “Flash + 4” in order to perform attended transfer. Note: Please refer to the user guide for detailed steps to perform above operations. Proxy- Determines a SIP Extension to notify the SIP server that the HT813 is behind a NAT/Firewall. Require Use NAT IP Defines NAT IP address used in SIP/SDP messages.
  • Page 47 Dial Plan Rules: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x – any digit from 0-9; 1. xx+ – at least 2 digits number; 2. xx – exactly 2 digits number; 3. ^ – exclude; 4. . – wildcard, matches one or more characters 5.
  • Page 48 Enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). When the Session session interval expires, if there is no refresh via an UPDATE or re-INVITE message, the session will be Expiration terminated. Session Expiration is the time (in seconds) at which the session is considered timed out if no successful session refresh transaction occurs beforehand.
  • Page 49 Preferred Configures vocoders in a preference list (up to 7 preferred vocoders) that will be included with same order Vocoder in SDP message. Vocoder types are G.711 A-/U-law, G.726-32, G.723, G.729, iLBC and OPUS. Voice Frames Transmits a specific number of voice frames per packet. Default is 2; increases to 10/20/32/64 for per TX G711/G726/G723/other codecs, respectively.
  • Page 50 Crypto Life Adds crypto life time header to SRTP packets. Default is Yes. Time Selects the caller ID scheme. Available options: Bellcore/Telcordia ETSI-FSK during ringing ETSI-FSK prior to ringing with DTAS ETSI-FSK prior to ringing with LR+DTAS ETSI-FSK prior to ringing with RP ETSI-DTMF during ringing ETSI-DTMF prior to ringing with DTAS Caller ID...
  • Page 51 This value should be used in case the PSTN provider uses line power drop to indicate call completion to Current the end point. In this case the HT813 will search for a power drop. Disconnect This is a preconfigured value of duration for a line power drop used by specific service providers. For...
  • Page 52 In certain countries, the central office will send a special busy tone to indicate when a call is disconnected from the remote side. User can pre-configure this tone on the ATA. The user should know the frequency values and cadences of these tones. Here is an example for the syntax for a busy tone in the U.S.A: PSTN Disconnect...
  • Page 53 Select the Impedance used by the PSTN service provider. 600R – 600 ohms 600C – 600 ohms + 2.16uF 900R – 900 ohms 900C – 900 ohms + 2.16uF COMPLEX1 – 220 ohms + (820 ohms || 115nF) COMPLEX2 – 270 ohms + (750 ohms || 150nF) COMPLEX3 –...

  • Page 54: Important Settings

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT813 supports following voice codecs. On FXS/FXO page, choose the order of your favorite codecs: • PCMU/A (or G711µ/a) •...

  • Page 55: Configuration Through A Central Server

    Select voice menu option 01 to enable HT813 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT813 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway, and DNS server, respectively.

  • Page 56: Register A Sip Account

    Register a SIP Account The HT813 supports 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT813 web UI by entering its IP address in your favorite browser.

  • Page 57: Call Features

    Figure 9: FXS Port Settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT813 web interface under Status �� Port Status ��...

  • Page 58: Upgrading And Provisioning

    Table 11: HT813 Call Features UPGRADING AND PROVISIONING The HT813 can be upgraded via TFTP/FTP/FTPS/HTTP/HTTPS by configuring the URL/IP Address for the TFTPFTP/FTPS/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or FTP/FTPS or HTTP/HTTPS (default is HTTPS); the server name can be FQDN or IP address.

  • Page 59: Firmware Upgrade Procedure

    “Firmware Server Path” field and choose to upgrade via TFTP or HTTP/HTTPS or FTP/FTPS. 5. Make sure to check “Always Check for New Firmware”. 6. Update the change by clicking the “Apply” button at the bottom of the page. Then “Reboot” or power cycle the HT813 to update the new firmware.

  • Page 60: Firmware And Configuration File Prefix And Postfix

    When the HT813 boots up or reboots, it will send a request to download a file named “cfgxxxxxxxxxxxx” followed by a configuration XML file named “cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is the MAC address of the phone, i.e., “cfg000b820102ab”...

  • Page 61: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT813. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 62: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT813 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.
  • Page 63 Added support for Inband DTMF Duration. [Inband DTMF Duration] Added support for DSP DTMF Detector Duration Threshold. [DSP DTMF Detector Duration Threshold] Added support for downloading and Processing ALL Available Config Files. [Download and Process ALL Available Config Files] Added support for new override config file option in “cfgMAC_override.xml”. [cfgMAC_override.xml] Added support for When to Restart Session After Re-INVITE received.
  • Page 64 This is the initial version for HT813. Need Support? Can’t find the answer you’re looking for? Don’t worry we’re here to help! CONTACT SUPPORT...

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