Grandstream Networks HT814 Administration Manual
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Grandstream Networks HT814 Administration Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT812/HT814 Analog Telephone Adaptors
Administration Guide

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Summary of Contents for Grandstream Networks HT814

  • Page 1 Grandstream Networks, Inc. HT812/HT814 Analog Telephone Adaptors Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 12 HT812/HT814 Ports Description ......................13 Connecting HT812/HT814 ........................13 Scenario 1: Connecting the HT812/HT814 using WAN Port ............13 Scenario 2: Connecting the HT812/HT814 using LAN Port ............14 HT812/HT814 LEDs Pattern ........................ 14 CONFIGURATION GUIDE .................... 16 Obtain HT812/HT814 IP Address via Connected Analogue Phone.............
  • Page 5 Important Settings ..........................42 NAT Settings ..........................42 DTMF Methods ..........................42 Preferred Vocoder (Codec) ......................42 Configuring HT812/HT814 Through Voice Prompts ................42 Configuration Through a Central Server ....................43 Register a SIP Account ........................44 Call Features ............................46 Rebooting HT812/HT814 from Remote ....................
  • Page 6 Table of Tables Table 1: HT812/HT814 Features at a Glance ..................... 10 Table 2: HT812/HT814 Technical Specifications ..................10 Table 3: Definition of the HT812/HT814 Connectors .................. 13 Table 4: HT812/HT814 LEDs Pattern Description ..................15 Table 5: Voice Prompt Menu ........................16 Table 6: Status Page Definitions .........................

  • Page 7: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT812/HT814. It covers also the topic of connecting and configuring the HT812/HT814, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814 User Guide”.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.2 Added option “DNS SRV use Registered IP” to force DNS SRV to use registered IP instead of use first SRV.

  • Page 9: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT812/HT814 Administration Guide...

  • Page 10: Welcome

    The HT812/HT814 analog telephone adapters provides transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 11: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT812/HT814 are an ideal ATAs for individual use and for large scale commercial IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.
  • Page 12 Fax Pass-through. Short/Long Haul Ring For HT812: 3 REN, up to 1km on 24AWG line. For HT814: 2 REN, up to 1km on 24AWG line. Load Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.

  • Page 13: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT812/HT814. Equipment Packaging The HT812/HT814 ATAs packages contains: 1x HT812 1x 12V Power Adapter 1x Quick Installation Guide...

  • Page 14: Ht812/Ht814 Ports Description

    2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 15: Scenario 2: Connecting The Ht812/Ht814 Using Lan Port

    Connect a computer or switch to the LAN port of the HT812/HT814 using an Ethernet Cable. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.

  • Page 16: Table 4: Ht812/Ht814 Leds Pattern Description

    Table 4: HT812/HT814 LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when the HT812/HT814 are powered on and it flashes when the HT812/HT814 is booting up WAN LED The WAN LED lights up when the HT812/HT814 are connected to your network through the WAN port.

  • Page 17: Configuration Guide

    Obtain HT812/HT814 IP Address via Connected Analogue Phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT812/HT814, you should access to the “Interactive...
  • Page 18 Automatically returns to main menu “Device not registered” This prompt will be played immediately after off hook If the device is not registered and the option “Outgoing Call without Registration” is in NO P a g e HT812/HT814 Administration Guide...

  • Page 19: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 20: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 21: Changing User Level Password

    6. Press Apply at the bottom of the page to save your new settings Figure 9: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user. ...

  • Page 22: Status Page Definitions

    Base: Specifies Base version. Current is 1.0.3.2  CPE: Specifies CPE version. CPE version is displayed only when HT812/HT814 is connected to an ACS using TR-069 protocol. Software Status Indicates the current software status of the HT (Running or Stopped).

  • Page 23: Basic Settings Page Definitions

    DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The HT812/HT814 acquires its IP address from the first DHCP server it discovers from the LAN it is connected.
  • Page 24 Device Mode Controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the HT812/HT814. NAT Maximum Defines the number of ports that can be managed while in NAT router mode. Range: 0 Ports –...
  • Page 25 128kbps limited for internal system, signaling and NATed traffic. Voice or RTP stream will never be limited. Enable UPnP When set to “Yes”, the HT812/HT814 acts as an UPnP gateway for your UPnP enabled Support applications. UPnP = “Universal Plug and Play”...

  • Page 26: Advanced Settings Page Definitions

    DMZ IP This function forwards all WAN IP traffic to a specific IP address if no matching port is used by HT812/HT814 or in the defined port forwarding. Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port.
  • Page 27 Config File Postfix allows user to store different configuration files in one directory on the provisioning server. Allow DHCP Obtains configuration and upgrade server’s information using options 66 from DHCP Option 66 to server. P a g e HT812/HT814 Administration Guide...
  • Page 28 (0-6)”. (Day of week is starting from Sunday). Default is No. Always Check for Configures the HT812/HT814 to always search for the new firmware at boot up. During New Firmware at the boot stage, the HT802 will contact the firmware upgrade server to search for a new Boot up firmware, when available it will start the upgrade process, otherwise it will boot normally.
  • Page 29 Sends periodic inform packets to ACS. Default is No Enable Periodic Inform Sets frequency that the inform packets will be sent out to ACS. Interval Enters username for ACS to connect to the HT812/HT814. Connection Request Username Connection Enters password for ACS to connect to the HT812/HT814.
  • Page 30 Deactivates Direct IP-to-IP calling function. Default is No. Call NTP Server Defines URL or IP address of the NTP (Network Time Protocol). Used by the HT812/HT814 to synchronize the date and time. Public NTP servers can be found at http://www.ntp.org . Default is pool.ntp.org Allow DHCP Option Obtains NTP server address from a DHCP server using DHCP Option 42;...

  • Page 31: Profiles Pages Definitions

    Configures the HT812/HT814 to send a replicate of the SIP packets on the syslog. Send SIP Log Default is No Download Device Downloads actual device configuration file in .txt format. Configuration Download Device Downloads actual device configuration file in .xml format.
  • Page 32 SRV will use first SRV instead of the registered IP. TEL URI Indicates E.164 number in “From” header by adding “User=Phone” parameter or using “Tel:” in SIP packets, if the HT812/HT814 has an assigned PSTN Number.  Disabled: Use “SIP User ID” information in the Request-Line and “From” header.
  • Page 33 Defines local port to use by the HT812/HT814 for listening and transmitting SIP packets. Default value for FXS 1 is 5060 and 5062 for FXS 2. Defines the local RTP-RTCP port pair the HT812/HT814 will listen and transmit. It is the Local RTP Port HT812/HT814 RTP port for channel 0.The default value for FXS port is 5004...
  • Page 34 Check SIP User ID Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the for Incoming HT812/HT814 SIP User ID, the call will be rejected. Direct IP calling will also be disabled. INVITE Default is No.
  • Page 35 Configures a user ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered. The HT812/HT814 will automatically append the “@” and the host portion of the corresponding SIP address.
  • Page 36 Disable Visual MWI Disables use of visual message waiting indicator when there is an unread voicemail message. Default is No. Do Not Escape '#' Replaces # by %23 in some special situations. Default is No. as %23 in SIP URI P a g e HT812/HT814 Administration Guide...
  • Page 37 1 from the number dialed | - or Example 1: {[369]11 | 1617xxxxxxx} – • Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617 • Example 2: {^1900x+ | <=1617>xxxxxxx} – P a g e HT812/HT814 Administration Guide...
  • Page 38 INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. Default is 180 seconds. P a g e HT812/HT814 Administration Guide...
  • Page 39 6.3kbps or 5.3kbps. Default is 6.3kbps. iLBC Frame Size Specifies iLBC packet frame size (20ms or 30ms). Default is 20ms. Disable OPUS Disables OPUS stereo in SDP. Default is No. Stereo in SDP P a g e HT812/HT814 Administration Guide...
  • Page 40 Reverses the polarity upon call establishment and termination. Default is No. Loop Current Allows the traditional PBX used with HT812/HT814 to apply this method for signaling call Disconnect termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.
  • Page 41 Defines the time period when the cradle is pressed (Hook Flash) to simulate FLASH. To Hook Flash Timing prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. HT812/HT814 support a range from 40 to 2000 ms. Default values are 300 minimum and 1100 maximum. On Hook Timing Specifies the on-hook time for an on-hook event to be validated.

  • Page 42: Fxs Ports

    Configures a User ID or extension number that is automatically dialed when off-hook. Only Dial the user part of a SIP address needs is entered here. The HT812/HT814 will automatically append the “@” and the host portion of the corresponding SIP address.

  • Page 43: Important Settings

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT812/HT814 support following voice codecs. On Profile pages, choose the order of your favorite codecs:  PCMU/A (or G711µ/a) ...

  • Page 44: Configuration Through A Central Server

    Select voice menu option 01 to enable HT812/HT814 to use DHCP.  STATIC IP MODE Select voice menu option 01 to enable HT812/HT814 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 45: Register A Sip Account

    Register a SIP Account The HT812/HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser.

  • Page 46: Figure 10: Sip Profiles Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT812/HT814 web interface under Status > Port Status -> Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 47: Call Features

    Figure 12: Accounts Status Call Features The HT812/HT814 support all the traditional and advanced telephony features. Table 11: HT812/HT814 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G726-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (per call) Dial “*03”...

  • Page 48: Rebooting Ht812/Ht814 From Remote

    Pressing pound sign will serve as Re-Dial key. Rebooting HT812/HT814 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 49: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT812/HT814 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 50: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 51: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT812/HT814 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx"...

  • Page 52: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT812/HT814. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 53: Reset From Web Interface (Reset Type)

    Reset from Web Interface (Reset Type) 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings > Reset Type 5.

  • Page 54: Experiencing Ht812/Ht814

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT812/HT814 Administration Guide...

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