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Grandstream Networks HT812 Administration Manual
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Grandstream Networks HT812 Administration Manual

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Grandstream Networks, Inc.
HT812/HT814 - Administration Guide

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Summary of Contents for Grandstream Networks HT812

  • Page 1 Grandstream Networks, Inc. HT812/HT814 - Administration Guide...

  • Page 2: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT812/HT814 are an ideal ATA s for individual use and for large scale commercial IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.
  • Page 3 T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass- Fax over IP through. For HT812: 3 REN, up to 1km on 24AWG line. Short/Long Haul Ring Load For HT814: 2 REN, up to 1km on 24AWG line.

  • Page 4: Getting Started

    The HT812/HT814 ATAs packages contain: HT812 Package Contents HT814 Package Contents Check the package before installation. If you find anything missing, contact your system administrator. HT812/HT814 Ports Description The following figure describes the different ports on the back panel of the HT812/HT814.
  • Page 5 2. Connect the WAN port of the HT812/HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used.
  • Page 6 3. Insert the power adapter into the HT812/HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used. 4. Power, LAN and Phone LEDs will be solidly lit when the HT812/HT814 is ready for use.

  • Page 7: Configuration Guide

    Obtain HT812/HT814 IP Address via Connected Analogue Phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. To know which IP address is assigned to your HT812/HT814, you should access to the “Interactive Voice Response...
  • Page 8 “DNS Server “ + IP address Same as menu 02 Press “9” to move to the next selection in the list: PCM U / PCM A iLBC G-726 Preferred Vocoder G-723 G-729 OPUS G722 Announces the MAC address of the unit. Note: The device has two MAC addresses.

  • Page 9: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 10: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 11: Changing User Level Password

    Admin Level Password Changing User Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings ��...

  • Page 12: Web Configuration Pages Definitions

    Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user. Status: Displays the system info, network status, account status, and line options.

  • Page 13: Basic Settings Page Definitions

    Bootloader: Specifies Boot version. Core: Specifies Core version. Base: Specifies Base version. CPE: Specifies CPE version. CPE version is displayed only when HT812/HT814 is connected to an ACS using TR-069 protocol. Software Status Indicates the current software status of the HT (Running or Stopped).
  • Page 14 Web/SSH Access Web Session Timeout Configure timer to logout web session during idle. Default is 10 min. Range is 2-60 min. Web Access Attempt Limit Configure attempt limit before lockout. Default is 5. Range is 1-10. If login attempt failed 5 times, login would be locked out for the time length. (Default 15 Web Lockout Duration mins.
  • Page 15 Selects one of the following IP protocol modes: ● IPv4 Only: Enforce IPv4 protocol only. ● IPv6 Only: Enforce IPv6 protocol only. Internet Protocol ● Both, Prefer IPv4: Enable both IPv4 and IPv6 and prefer IPv4. ● Both, prefer IPv6: Enable both IPv4 and IPv6 and prefer IPv6. Note: Make sure to reboot the phone for the changes to take effect.
  • Page 16 Interface setting is No. Enable Syslog Through Management This feature allows users to route Syslog packets through the management interface. Default Interface setting is No. Enable RADIUS Through This feature allows users to configure the management interface by RADIUS. Default setting Management Interface is No.
  • Page 17 For example; 192.168.2.1 will be changed to 192.168.3.1 if net mask is 255.255.255.0. Then the device will reboot Default value is 100. The last segment of IP address assigned to the HT812/HT814 in the LAN Network. LAN DHCP Start IP Default configuration assigns IP address (to local network devices) starting from 192.168.2.100.

  • Page 18: Advanced Settings Page Definitions

    Gives the administrator the option to restore default configuration on the HT801/HT802. There are 3 types of factory reset: ● ISP Data Reset: All ISP (Internet Service Provider) configuration which may affect the IP address will be reseted (including WAN static IP). Reset Type ●...
  • Page 19 Users can also add the variable $PN and $MAC in Config Server Path. $PN refers to the Product Model, and $MAC is equivalent to the MAC address. - Example 1: 192.168.5.86/$PN $PN will be replaced with the ATA's model (e.g. HT812) Config Server Path - Example 2: 192.168.5.86/$MAC $MAC will be replaced with the ATA's MAC address (e.g.
  • Page 20 Checks if configuration files are with matching postfix before downloading them. This field Config File Postfix enables user to store different configuration files in one directory on the provisioning server. Allows users to configure variables on the configuration server path to differentiate the directories Enable using tags in URL on the server.
  • Page 21 Authenticates configuration before being accepted. This protects the configuration from Authenticate Conf File unauthorized modifications. Default is No. This feature allows users to validate server certificates with our trusted list of TLS connections. Validate Server Certificates The device needs to reboot after changing the setting. Default is enabled.
  • Page 22 Connection Request Username Enters username for ACS to connect to the HT8xx. Connection Request Password Enters password for ACS to connect to the HT8xx. Connection Request Port Configures the TR-069 connection request port. The value range is 0 to 65535.Default is 7547 CPE SSL Certificate Configures the Cert File for the phone adapter to connect to the ACS via SSL.
  • Page 23 Set RADIUS shared secret. Configure RADIUS VSA Vendor ID to match RADIUS server’s configuration. Default is 42397 RADIUS VSA Vendor ID for Grandstream Networks Inc. RADIUS VSA Access Level Configure RADIUS VSA Access Level Attribute to match RADIUS server’s configuration.
  • Page 24 OpenVPN® Interface type Specify the Interface type of OpenVPN® whether TAP or TUN. Default is TUN. OpenVPN® Transport Specify the Transport Type of OpenVPN® whether UDP or TCP. The default is UDP. Enable OpenVPN® LZO Enable OpenVPN® LZO Compression. Default is Yes. Compression OpenVPN®...
  • Page 25 unregistered registered, and the attached analog phone is offhook. Allow users to block incoming calls from specific list of numbers. Maximum allow 10 SIP numbers and each number should be separated by a comma (‘,’) in web Blacklist for Incoming Calls Other allowed characters are 0-9, comma (“,”), asterisk (‘*’), pound sign (‘#’) and plus sign (‘+’).
  • Page 26 Upload Firmware computer. The firmware filename should be “ht80xfw.bin” (ht802fw.bin for HT802 for instance), "ht81xfw.bin” for HT812/HT814 or "ht818fw.bin” for HT818. Upload Configuration Press the Upload from the local directory button to load the configuration file to the device from your computer.

  • Page 27: Profiles Pages Definitions

    Note: The field <mac> is not mandatory in the document, but only devices with a specified MAC address will accept the configuration file if available. Press Download button to export device backup configuration to computer. Export Backup Configuration The output is “cfg<mac>_enc.xml” (where <mac> is the MAC address of the device). The file is encrypted and can be used on same device only.
  • Page 28 up the analog phone and making/receiving calls will not be possible. Configures SIP server IP address (Supports both IPv4 and IPv6 addresses) or domain name provided by VoIP service provider. (For example: sip.mycompany.com, IPv4:192.168.5.170, or Primary SIP Server IPv6: fe80::20b:82ff:fe75:211d). This is the primary SIP server used to send/receive SIP messages from/to HT81x.
  • Page 29 ● STUN: Utilizes the STUN protocol to discover and adapt to NAT settings for seamless VoIP communication. ● UPnP: Allows the ATA to dynamically configure NAT port mappings, streamlining VoIP traffic. ● VPN: Requires the ATA to establish a secure VPN connection for VoIP, bypassing NAT restrictions.
  • Page 30 1. Set to "No": If the "Unregister on reboot" option is set to "No", it means that the SIP user's information will not be cleared when the device reboots. In other words, the SIP account will remain registered with the server even after the device is rebooted. 2.
  • Page 31 Controls whether to use configured or random SIP ports. This is usually necessary when multiple HT81x are behind the same NAT. Use Random SIP Port Default is No. Controls whether to use configured or random RTP ports. This is usually necessary when multiple HT81x are behind the same NAT.
  • Page 32 Configures whether to validate the domain certificate when download the firmware/config file. Authenticate Server Certificate If it is set to “Yes”, the phone will download the firmware/config file only from the legitimate Domain server. The default setting is “No”. Configures whether to validate the server certificate when download the firmware/config file. If Authenticate server certificate chain it is set to “Yes”, the phone will download the firmware/config file only from the legitimate server.
  • Page 33 Defines T1 timeout value. It is an estimate of the round-trip time between the client and server transactions. For example, the HT81x will attempt to send a request to a SIP server. The time it SIP T1 Timeout takes between sending out the request to the point of getting a response is the SIP T1 timer. If no response is received the timeout is increased to (2*T1) and then (4*T1).
  • Page 34 Use NAT IP Defines NAT IP address used in SIP/SDP messages. It should only be used if required by ITSP. This feature allows users to configure SIP User Agent. If not configured, device will use the SIP User-Agent default User Agent header. SIP User-Agent Postfix Configures the SIP User-Agent Postfix This feature allows users to configure "User-Agent"...
  • Page 35 Allows users to customize the "Ringback Tone at No Early Media" setting. Upon activation with "Use P-Early-Media Header," the phone will emit a ringback tone if early media RTP packets encounter obstruction from the intermediate server. The phone also obtains a "P-Early- Ringback Tone at No Early Media Media"...
  • Page 36 d. . – wildcard, matches one or more characters e. [3-5] – any digit of 3, 4, or 5; f. [147] – any digit 1, 4, or 7; g. <2=011> – replace digit 2 with 011 when dialing h. <=1> – add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed i.
  • Page 37 Min-SE Defines Minimum session expiration (in seconds). Default is 90 seconds. Uses session timer when making outbound calls if remote party supports it. Valid range is 90- Caller Request Timer 64800 seconds. Default is No. Uses session timer when receiving inbound calls with session timer request. Callee Request Timer Default is No.
  • Page 38 Default is 97. OPUS Payload Type Determines payload type for OPUS. Valid range is between 96 and 127. Default is 123. Allows detecting the absence of audio and conserves bandwidth by preventing the transmission of “silent packets” over the network. Default is No.
  • Page 39 Reverses the polarity upon call establishment and termination. Polarity Reversal Default is No. Allows the traditional PBX used with HT81x to apply this method for signaling call Loop Current Disconnect termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.
  • Page 40 OnHOOK DC Feed Current This feature is used to adjust DC feed current. This feature allows users to customize the count of RFC2833 events. The Valid Value Range is between 2 and 10 , if it is set to 0 , it means continuous RFC2833 RFC2833 Events Count events are activated Default is 8.
  • Page 41 Call Features Settings When enabled, Do No Disturb, Call Forward and other call features can be used via the local Enable Call Features feature codes on the phone. Otherwise, the ITSP feature codes will be used. Enable All will override all individual features enable setting. Default is Yes Allows users to reset all call features configuration.

  • Page 42: Fxs Ports Page Definitions

    Allow users to customize the Blind Transfer feature code. Default is Yes Blind Transfer Feature – Enable Blind Transfer: Default is 87 Default is Yes Disable LEC per call Feature – Disable LEC per call: Default is 03 Disable Bellcore Style 3-Way Default is No Conference Default is Yes...
  • Page 43 Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to the Hunting Group 1. Note: HT812/HT814 will use CID name from FXS port initiating the outgoing call if the “Name” field is entered for that specific port.

  • Page 44: Important Settings

    Specifies the weight for entries with the same priority. Larger weight will get higher priority. Valid range is from 0 to 65535. Weight Default value is "0" The port on the target host of the specified service. The valid range is 0-65535. Port Default value is "0"...
  • Page 45 Select voice menu option 01 to enable HT812/HT814 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT812/HT814 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 46: Configuration Through A Central Server

    Register a SIP Account The HT812/HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser.
  • Page 47 SIP Profiles Settings SIP Accounts settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT812/HT814 web interface under Status �� Port Status ��...

  • Page 48: Call Features

    When all the FXS ports are registered, the simultaneous rings will have one second delay between each ring on each phone. Call Features The HT812/HT814 support all the traditional and advanced telephony features. Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722).
  • Page 49 Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call). Dial “*67” +” number”. No dial tone is played in the middle. Send Caller ID (per call).
  • Page 50 Start capturing the communication between the HT8xx and the server. to do that go to Advanced settings => Information capture, make sure “With Secret Key information” is set to Yes Re-register the HT8xx account or port to the SIP server using the TLS protocol. Allow the system to wait until the ATA sends a SIP Register request to the server.

  • Page 51: Upgrading And Provisioning

    Wait 30 seconds to log in again. UPGRADING AND PROVISIONING The HT812/HT814 can be upgraded via TFTP/FTP/FTPS/HTTP/HTTPS by configuring the URL/IP Address for the TFTPFTP/FTPS/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or FTP/FTPS or HTTP/HTTPS (default is HTTPS);...

  • Page 52: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4.

  • Page 53: Configuration File Download

    When the HT812/HT814 boots up or reboots, it will send a request to download the xml file named “cfgxxxxxxxxxxxx.xml” followed by the binary file named “cfgxxxxxxxxxxxx”, where”xxxxxxxxxxxx” is the MAC address of the phone, i.e., “cfg000b820102ab”...

  • Page 54: Using The Reset Button

    For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 55: Change Log

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT812/HT814 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.
  • Page 56 Added support “Port Voltage Off upon no SIP Registration or SIP Registration Failure” and “Delay Time of Port Voltage Off Timer Since Boot”. [Port Voltage Off Timer] Added LAN Port VLAN Feature Under Bridge Mode on HT812 and HT814. [LAN Port VLAN Feature Under Bridge Mode] Firmware Version 1.0.45.2 Added override config file option “cfgMAC_override.xml”.
  • Page 57 Updated CDR File Option | SIP File Option (P8534/8535) value from “1 – Override” to “Overwrite”. [Advanced Settings Page Definitions] Added Local IVR option that announces extension number of the port. [Understanding HT812/HT814 Interactive Voice Prompt Response Menu] Firmware version 1.0.37.1 Added feature Configuration File Types Allowed.
  • Page 58 Firmware Version 1.0.35.4 Added support to allow HT8xx provision admin password without special characters. Added support for Israel time zone with DST. Firmware Version 1.0.33.4 Added feature Special Proceed Indication Tone. [Special Proceed Indication Tone]. Added feature MWI Tone. [MWI Tone]. Firmware Version 1.0.31.1 Added support to always send HTTP Basic Authentication Information.
  • Page 59 Added OI_BR to special feature. [Special Feature] Added New Zealand Standard for Pulse Dialing Standard. [ Pulse Dialing Standard] Added support to set Ring Timeout to 0 for unlimited ring timeout. [Ring Timeout] Increased “SIP TLS Certificate” and “SIP TLS Private Key” supported maximum length from 2048 to 4096. [SIP TLS Certificate][SIP TLS Private Key] Firmware Version 1.0.17.5 Added feature “Minimum TLS Version”.
  • Page 60 Added support for upgrade device via FTP/FTPS server. [UPGRADING AND PROVISIONING] Added support to have the call waiting tone through SIP INFO. Added support for Hunting Group on HT812 Web UI. Added feature “Validate Server Certificates”. [Validate Server Certificates] Added support for [DDNS] Added feature Blacklist for Incoming Calls.
  • Page 61 Added network check mechanism to enable or disable WAN port web access. Added a re-enter box to confirm change user and admin password on web GUI to avoid typo or mistakes. [Confirm End User Password] [Confirm Admin Password] Firmware Version 1.0.2.1 This is the initial version for HT812/HT814.

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