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Grandstream Networks HT81 V2 Series Administration Manual
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Grandstream Networks HT81 V2 Series Administration Manual

Grandstream Networks HT81 V2 Series Administration Manual

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HT81x V2 - Administration Guide
PRODUCT OVERVIEW
The HT81x V2 analog telephone adapters (ATA) allow users to create a high-quality and manageable IP telephony solution for
residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection,
and auto provisioning options enable users to take advantage of VoIP on analog phones and allow service providers to offer
high-quality IP service. The HT81x V2 are ideal ATAs for individual use and large-scale commercial IP voice deployments since
it will enable small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage
communication costs. HT81x V2's inclusion of an integrated NAT router and dual 10/100/1000Mbps Ethernet WAN and LAN
ports enables a shared broadband connection between multiple Ethernet devices and the extension of VoIP services to analog
phones.
Feature Highlights
The following table contains the major features of the HT81x V2:
HT812 V2
HT814 V2
HT818 V2
HT81x V2 Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported, voice codecs,
telephony features, languages, and upgrade/provisioning settings for the HT81x V2.
Interfaces
Two (2) RJ11 FXS ports for HT812 V2.
Telephone
Four (4) RJ11 FXS sports for HT814 V2.
Interfaces
Eight (8) RJ11 FXS ports for HT818 V2.
Network
Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
Interface
LED Indicators
POWER, LAN, WAN, PHONE1, PHONE2 for HT812 V2.
POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4 for HT814 V2.
● Support 2 SIP profiles through 2 FXS ports for HT812 V2, 4 FXS port for HT814 V2
and 8 FXS port for HT818 V2.
● Support dual 10/100/1000Mbps Ethernet port.
● Support 3-way voice conferencing.
● Support wide range of caller ID formats.
● Support advanced telephony features, including call transfer, call forward, call-
waiting, do not disturb, message waiting indication, multi-language prompts,
flexible dial plan and more.
● Support T.38 Fax for creating Fax-over-IP.
● TLS and SRTP security encryption technology to protect calls and accounts.
● Automated provisioning options include TR-069 and XML Config files.
● Failover SIP server automatically switches to secondary server if main server loses
connection.
● Use with Grandstream's UCM series of IP PBXs for Zero Configuration provisioning.
● Strong AES encryption with security certificate per unit.
● GR-909 Line Testing Functionalities.
● Exceptional voice quality with wide-band HD codec.
HT81x V2 Features at a Glance

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Summary of Contents for Grandstream Networks HT81 V2 Series

  • Page 1 HT81x V2 - Administration Guide PRODUCT OVERVIEW The HT81x V2 analog telephone adapters (ATA) allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection, and auto provisioning options enable users to take advantage of VoIP on analog phones and allow service providers to offer high-quality IP service.
  • Page 2 POWER, NET1, NET2, PHONE1, PHONE2, PHONE3, PHONE4, PHONE 5, PHONE 6, PHONE 7 and PHONE 8 for HT818 V2. Factory Reset Yes. Button Voice, Fax, Modem Telephony Caller ID display or block, call waiting, flash, blind or attended transfer, forward, hold, do not disturb, 3-way Features conference.

  • Page 3: Getting Started

    Humidity: 10 – 90% Non-condensing. Dimension : 36 x 120 x 180 mm (H x W x D) Dimensions and Weight Weight: 353.33g for HT812 V2, 423.5g for HT814 V2 and 356g for HT818 V2. Compliance Compliance FCC/CE/RCM. HT81x V2 Technical Specifications GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT81x V2.
  • Page 4 HT814 V2 Package Contents HT818 V2 Package Contents Check the package before installation. If you find anything missing, contact your system administrator. HT81x V2 Ports Description The following figure describes the different ports on the back panel of the HT81x V2.
  • Page 5 HT812 V2 Ports Port Description Power socket. Used to power HT812 V2 (12V) NET1 port. Can be configured as LAN or WAN port on the HT812 V2. By default, it is considered a WAN port. NET2 port. Can be configured as LAN or WAN port on the HT812 V2. By default, it is considered a LAN port.
  • Page 6 Factory reset button. Press for 7 seconds to reset to factory default settings. HT818 V2 Ports Port Description Power socket. Used to power HT818 V2 (12V) NET1 port. Can be configured as LAN or WAN port on the HT818 V2. By default, it is considered a WAN port.
  • Page 7 3. Insert the power adapter into the HT81x V2 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used. 4. The Power, NET2 and FXS LEDs will be solidly lit when the HT81x V2 is ready for use. Note: HT81x V2 supports switching the working mode of NET1 and NET2 on Web User interface.
  • Page 8 The NET2 LED lights up when The HT812 V2 is connected to your network through the NET2 LED NET2 port. The phone LEDs indicate status of the respective FXS port-phone on the back panel ● OFF – Unregistered Phone LED 1-2 ●...

  • Page 9: Configuration Guide

    HT818 V2 LEDs Pattern LED Lights  Status The Power LED lights up when The HT818 V2 is powered on and it flashes when the Power LED HT818 V2 is booting up The NET1 LED lights up when The HT818 V2 is connected to your network through the NET1 LED NET1 port.
  • Page 10 3. Press 02 and the current IP address will be announced. Understanding HT81x V2 Interactive Voice Prompt Response Menu The HT81x V2 have a built-in voice prompt menu for simple device configuration which lists actions, commands, menu choices, and descriptions. The IVR menu works with any phone connected to the HT81x V2. Pick up the handset and dial “***” to use the IVR menu.
  • Page 11 Announces current Firmware Server IP Firmware Server IP Address address. Enter 12-digit new IP address. Announces current Config Server Path Configuration Server IP Address IP address. Enter 12-digit new IP address. Upgrade protocol for firmware and configuration update. Press “9” to Upgrade Protocol toggle between TFTP/HTTP/HTTP /FTP/FTPS...

  • Page 12: Configuration Via Web Browser

    Configuration via Web Browser The HT81x V2 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT81x V2 through a web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE. Microsoft Internet Explorer: version 10 or higher. Google Chrome: version 58.0.3 or higher.

  • Page 13: Web Ui Access Level Management

    HT81x V2. Web UI Access Level Management There are three access level for the login page: User User Level Password Web Pages Allowed View all pages but can End User Level user only modify basic settings random password located at the Browse all pages and Administrator Level admin...

  • Page 14: Changing User Level Password

    Admin Level Password Changing User Level Password 1. Access your HT81x V2 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default is the random password located at the back of the unit). 3.

  • Page 15: Web Configuration Pages Definitions

    7. Press Apply at the bottom of the page to save your new settings Web Configuration Pages Definitions This section describes the options in the HT81x V2 Web UI. As mentioned, you can log in as an administrator or an end user. Status Page Definitions System Info Product Model...

  • Page 16: Network Status

    Provision Displays the last status of provisioning System Info Downloads the system info Network Status Displays the device's MAC address, this will include the WAN and LAN mac addresses, MAC Address for the NET1 and NET2 ports. IPv4 Address Displays the assigned IPv4 address IPv6 Address Displays the assigned IPv6 address VPN IPv4 Address...

  • Page 17: Basic Settings

    Delayed Forward Indicates the delayed forwarding number. Indicates the Caller ID. Call Waiting Indicates if Call waiting is enabled. SRTP Indicates if Secured RTP is enabled. System Settings Page Definitions Basic Settings The voice prompt is disabled if set to Yes. Enable Voice Prompt Default value is "Yes".
  • Page 18 This parameter sets the IP address of the NTP server. The device will obtain the date NTP Server and time from the server. This feature allows users to configure the secondary NTP server, by default, no Secondary NTP Server secondary NTP Server is configured. Allow DHCP Option 42 to override If DHCP Option 42 is enabled, the NTP server can be changed.

  • Page 19: Security Settings

    ● Conference Party Hangup Tone Dial tone: ● Special Proceed Indication Tone f1=350@-17,f2=440@-17,c=0/0; ● Special Condition Tone Syntax: Syntax: f1=val[,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]] (Frequencies are in (10, 4000) Hz and cadence on and off are in (0, 64000) ms) Security Settings Web/SSH Access Sets web page access protocol, the options are: HTTP, HTTPS, Disabled.
  • Page 20 ● Allow all SSH users to set any Pvalue: This allows all users with SSH access to modify any configuration parameter (P-value). ● Allow any user to set any Pvalue: Any user, regardless of their privileges, can modify any configuration parameter (Pvalue) through SSH or Telnet access. ●...
  • Page 21 Defines the new viewer password, Must contain 4-30 characters, When strict password New Viewer Password rules are enabled, the password needs to comply with the settings in the password rules; Do not display password for security reasons. Confirm Viewer Password Confirms the entered viewer password.

  • Page 22: Radius Settings

    ● Trusted CA Certificates D TR069 Sets the phone adapter system to enable the “CPE WAN Management Protocol” (TR- 069). The default setting is Yes. Enable TR-069 Note: When configured, users can send a "false ring" signal through the TR-069 protocol for testing pruposes.
  • Page 23 Configure the RADIUS VSA provider ID to match the RADIUS server's configuration. The RADIUS VSA Vendor ID default value for Grandstream Networks Inc is 42397 Configure the RADIUS VSA access level attributes to match the configuration of the RADIUS VSA Access Level Attribute RADIUS server.

  • Page 24: Ethernet Settings

    Location Server Password Configures Location Server (LIS) password. Maximum allowed length is 64. Secondary Location Server Configures secondary location server (LIS) address. Secondary Location Server Configures secondary location server (LIS) username. Maximum allowed length is 64. Username Secondary Location Server Configures secondary location server (LIS) password.

  • Page 25: Snmp Settings

    ● Dynamically assigned via DHCP: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The FXO Gateway acquires its IP address from the first DHCP server it discovers from the LAN it is connected.

  • Page 26: Ddns Settings

    SNMP Trap Version Choose between (Version 1, Version 2c, or Version 3). SNMP Trap Interval Time interval in minutes between traps. (Default is 5). SNMPv1/v2c Community Name of SNMPv1/v2c community. SNMPv1/v2c Trap Community Name of SNMPv1/v2c trap community. SNMPv3 User Name Username for SNMPv3.

  • Page 27: Lan Settings

    DDNS Hostname Sets the domain name of the DDNS server. DDNS Hash Sets the hash value of the DDNS server. LAN Settings General Settings Controls whether the device is working in NAT Router, Bridge, or WAN Only mode. ● NAT Router: In this mode, the NET1 port acts as a DHCP client. NET2 port is used as DHCP Base IP;...

  • Page 28: Management Interface

    This allows the user to change/set a specific MAC address on the WAN interface. Cloned WAN MAC Addr Note: Set in Hex format. This feature allows users to configure a different VLAN tag and priority value for the LAN Port VLAN Feature Under second network port when HT81x V2 is configured in bridge mode.

  • Page 29: Openvpn® Settings

    Allows the activation of SNMP (Simple Network Management Protocol) access Enable SNMP Through Management exclusively through the dedicated management interface for monitoring and managing Interface the device remotely. Disabled by Default. Allows the activation of TR-069 protocol access exclusively through the dedicated Enable TR069 Through Management management interface for remote device management and provisioning.

  • Page 30: Advanced Settings

    Disabled by default OpenVPN® Interface type Specify the Interface type of OpenVPN® whether TAP or TUN. Default is TUN. OpenVPN® Transport Specify the Transport Type of OpenVPN® whether UDP or TCP. The default is UDP. Enable OpenVPN® LZO Enable OpenVPN® LZO Compression. Default is Yes. Compression OpenVPN®...
  • Page 31 Use DNS to detect WAN side network issues. Use DNS to detect network connectivity The default setting is "No". Use ARP to check network connection. Use ARP to detect network connectivity The default value is "Yes". Firewall settings Black List for WAN Side Ports on the blocklist will be disabled on the device.
  • Page 32 The domain name of the wanted service. SRV DNS Cache Name Maximum supported length is 512 characters. (Time to Live) refers to the time interval that the record may be cached before the source of the SRV DNS Cache Time information should be consulted again.
  • Page 33 HTTP/HTTPS/FTP/FTPS User Name Enters username to authenticate with HTTP/HTTPS FTP/FTPS server. HTTP/HTTPS/FTP/FTPS Password Enters password to authenticate with HTTP/HTTPS FTP/FTPS server. Checks if firmware file is with matching prefix before downloading it. This field enables Firmware File Prefix user to store different versions of firmware files in one directory on the firmware server.
  • Page 34 Sends multicast “SUBSCRIBE” message for provisioning at booting stage, used for 3CX Auto Provision PnP (Plug-and-Play) configuration. Default is Yes. Allows users to configure variables on the configuration server path to differentiate the Enable using tags in URL directories on the server. Always send HTTP Basic Default is No.

  • Page 35: System Diagnosis

    ● cfgdhcpopt67.xml – Configuration file retrieved via DHCP Option 67, often used in auto-provisioning environments. System Diagnosis Syslog Syslog Server URL or IP address of the syslog server. Select the HT81x V2 to report the log level. Default is NONE. The level is one of EXTRA DEBUG, DEBUG, INFO, WARNING or ERROR.

  • Page 36: File Management

    Defines the run Interval in seconds, the default value is 120 seconds, the default range Run Interval is 0-604800 seconds File Management Displays a list of the last 1000 call records, the ionformation included in the records are the following: ●...
  • Page 37 ● Reboot every month: you can specify the day of the month, and the hour of the day, for the reboot to take place Default is "No". Restore Factory Gives the administrator the option to restore the default configuration on the HT81x There are 3 types of factory reset: ●...
  • Page 38 Allows users to add the actual domain name, it will override the from header.This is an From Domain optional configuration. Allow DHCP Option 120 (override Configures the HT81x V2 to collect SIP server address from DHCP option 120. Default SIP server) is No.
  • Page 39 ● Keep-alive: Sends periodic packets to keep the NAT mapping open for incoming calls. ● STUN: Uses a STUN server to discover the public IP address and port, helping traverse NAT. ● UPnP: Uses Universal Plug and Play to automatically configure the router to allow SIP traffic through NAT.
  • Page 40 When enabled, the waiting time to resend a SIP REGISTER request to the SIP server in Use Random SIP Registration case of registration failure will be a random number in the following range. Failure Retry Wait Time Default setting is disabled. Allows users to set a wait time (in seconds) before attempting to send a SIP Random SIP Registration Failure registration after each failure.
  • Page 41 Removes outbound proxy info in “Route” header when sending SIP packets. Remove OBP from Route Header Default setting is No. Gives the users the possibility of making conference calls by pressing “Flash” key, Support SIP Instance ID when it’s enabled by dialing *23 +second callee number. Default is Yes Support outbound Activate/deactivate outbound support.
  • Page 42 Identifies maximum retransmission interval for non-INVITE requests and INVITE SIP T2 Interval responses. Retransmitting and doubling of T1 continues until it reaches the T2 value. The default is 4 seconds. SIP Timer D Configures SIP Timer D defined in RFC3261. 0 – 64 seconds. Default is 0. Replaces # by %23 in some special situations.
  • Page 43 INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. Valid range is 90-64800 seconds. Default is 180 seconds. Min-SE Defines Minimum session expiration (in seconds).
  • Page 44 Codec Settings DTMF Settings Preferred DTMF method Sorts DTMF methods (in-audio, via RTP (RFC2833) or via SIP INFO) by priority. Force DTMF to be sent via SIP INFO Forces DTMF to be sent via SIP INFO simultaneously. Default is No. simultaneously Allows users to config the Inband DTMF Duration and inter-duration.
  • Page 45 32, G.723, G.729, iLBC and OPUS Transmits a specific number of voice frames per packet. Default is 2; increases to Voice Frames per TX 10/20/32/64 for G711/G726/G723/other codecs respectively. Operates at specified encoding rate for G.723 vocoder. Available encoding rates are G723 Rate 6.3kbps or 5.3kbps.
  • Page 46 The valid setting range for this feature is between 0 and 6. The default setting is 0. Jitter Buffer Type  Selects jitter buffer type (Fixed or Adaptive) based on network conditions. High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet the high requirement.
  • Page 47 Adjusts the voice path volume. • Rx is a gain level for signals transmitted by FXS • Tx is a gain level for signals received by FXS. Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB. Gain User can adjust volume of call using the Rx gain level parameter and the Tx gain level parameter located on the FXS port configuration page.
  • Page 48 before dialing out. This gives users more flexibility on their dial plan setup. E.g. with dial plan 1XXT, phone will wait for 3 seconds to let user dial more than just 3 digits if needed. Originally the phone will dial out immediately after dialing the third digit. Example 1: {[369]11 | 1617xxxxxxx} –...
  • Page 49 Configures Visual WMI Type of signal sent to the analog phone to make it turn the lamp ON upon receiving a Voice mail. Check the phone’s manual to find out what signal is supported, FSK (default) or Neon. Visual MWI Type Note: Some phones (depending on the model of the analog phone) when this feature is set to NEON it might auto ring (short beeps) when there is a voice mail available for that FXS port where it is connected.
  • Page 50 Metaswitch, CenturyLink, MTS, Oi_BR, Telefonica, GIBTELECOM. The default is Standard. Disable analog phone’s caller ID when receiving a call with “Anonymous”, “unavailable” or “unknown” in FROM header and without “Display info”. Disable Unknown Caller ID Note: This relies also on analog phone’s design, some phones will still display “unknown”...
  • Page 51 Direct IP Calling Feature Allow users to customize the Direct IP feature code. Default is Yes Direct IP Calling Direct IP Calling: Default is 47 CW Feature Allow users to customize the call waiting feature codes. Default is Yes Enable CW Enable CW: Default is 51 Disable CW Disable CW: Default is 50 CW per call Feature...
  • Page 52 Whether to disable the LEC (Line Echo Cancellation) function of the current call (only Disable LEC per call Feature the current call is prohibited) Set the function code to disable the LEC call function for the current call (default value Disable LEC per call is 03) Play registration id Feature...
  • Page 53 Custom Ring Tone 2 Set the caller ID using custom ringtone 2 Custom Ring Tone 2 will be used If the caller number matches, a custom ringtone 2 will be used when the caller is Custom Ring Tone 3 Set the caller ID using custom ringtone 3 Custom Ring Tone 3 will be used If the caller number matches, a custom ringtone 3 will be used when the caller is...

  • Page 54: Important Settings

    FXS Port #3: SIP UserID and Authenticate ID left blank, Hunting Group set to “1”   FXS Port #4: SIP UserID and Authenticate ID entered, Hunting group set to “None”   Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added to the Hunting Group 1.
  • Page 55 G726 iLBC OPUS G722 Configuring HT81x V2 through Voice Prompts As mentioned previously, The HT81x V2 have a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT81x V2 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu.

  • Page 56: Register A Sip Account

    Grandstream devices by default point to Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customer’s TFTP, HTTP/HTTPS or FTP/FTPS server for further provisioning. Grandstream also provides configuration tools (Windows and Linux/Unix version) to facilitate the task of generating device configuration files.

  • Page 57: Call Features

    Press Apply at the bottom of the page to save your configuration. Register SIP Account After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT81x V2 web interface under Status Port Status Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must...
  • Page 58 Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call).

  • Page 59: Ethernet Capture

    Flash/ Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Hook Pressing pound sign will serve as Re-Dial key. HT81x V2 Call Features Ethernet Capture Ethernet Capture involves intercepting a secret key information file during the TLS handshake between the HT8xx and a SIP server to extract the secret key information file during the TLS handshake, the file downloaded is a .txt file including the client’s secret key.

  • Page 60: Upgrading And Provisioning

    Download Secret Key You have the possibility to download the secret key now. After completing the above steps, the expectation is that the captured data will include the secret key information file in a .txt file under the name “sslkeylogfile” The extracted key gives you the possibility to decrypt the secured communication between the HT8xx and the SIP server.

  • Page 61: Upgrading Via Local Directory

    5. Update the change by clicking the “Save and Apply” button at the bottom of the page. Then “Reboot” or power cycle the HT81x V2 to update the new firmware. Firmware Upgrade Page Upgrading via Local Directory 1. Download the firmware file from the Grandstream web site 2.

  • Page 62: Firmware And Configuration File Prefix And Postfix

    5. Configure the Firmware Server Path to the IP address of the PC. 6. Save and Apply the changes and reboot the HT81x V2. End users can also choose to download a free HTTP server from https://httpd.apache.org/ or use a Microsoft IIS web server. Firmware and Configuration File Prefix and Postfix Firmware Prefix and Postfix allow the device to download the firmware name with the matching Prefix and Postfix.

  • Page 63: Configuration File Download

    Automatic Upgrade Managing Device using GDMS Cloud The GDMS Device Management System is a cloud solution from Grandstream that facilitates the provisioning and management of Grandstream devices, including the HT8xx V2 ATAs. The platform enables users to centralize the control and management of multiple HT8xx devices, deployed across various locations, on a single interface.
  • Page 64 download a generic cfg<Model>.xml file and then download cfg.xml. The configuration file name should be in lower case letters. HT818 supports DHCP option 67 allowing to provide custom name for the provisioning file. If DHCP option 67 is used, the following file download sequence will be applied: Step 1: <option 67 bootfile>...

  • Page 65: Restore Factory Default Settings

    This will redirect you to a web page displaying a list of certification names and details, with their corresponding expiration dates: RESTORE FACTORY DEFAULT SETTINGS Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.

  • Page 66: Using The Reset Button

    Using the Reset Button To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT81x V2. 3. Insert a pin in this hole and press for about 7 seconds. 4.

  • Page 67: Change Log

    • ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port • VOIP Data Reset: This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others.
  • Page 68 Added support to Enable CDP. [Enable CDP] Added “Use Random SIP Registration Failure Retry Wait Time”. [Use Random SIP Registration Failure Retry Wait Time] Added ability to configure minimum and maximum values for Registration retry timer. [Random SIP Registration Failure Retry Wait Time Range] Added support to configure a static DNS SRV record.

This manual is also suitable for:

Ht812 v2Ht814 v2Ht818 v2