Grandstream Networks HT802 User Manual
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Grandstream Networks HT802 User Manual

Analog telephone adaptor
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Grandstream Networks, Inc.
HT802 Analog Telephone Adaptor
HT80X USER MANUAL

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Summary of Contents for Grandstream Networks HT802

  • Page 1 Grandstream Networks, Inc. HT802 Analog Telephone Adaptor HT80X USER MANUAL...
  • Page 2 This page is intentionally left bank...

  • Page 3: Table Of Contents

    3-WAY CONFERENCING ........................17 FAX SUPPORT ............................ 17 CALL FEATURES ..................19 CONFIGURATION GUIDE ............... 21 CONFIGURING THE HT802 THROUGH VOICE PROMPTS ............. 21 CONFIGURING THE HT802 VIA WEB BROWSER ................21 Access the Web Configuration Menu ................... 21 IMPORTANT SETTINGS ........................22 NAT Settings ..........................
  • Page 4 Preferred VOCODER (Codec) ...................... 23 SAVING THE CONFIGURATION CHANGES ..................38 REBOOTING THE HT802 FROM REMOTE ..................38 SOFTWARE UPGRADE ................39 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ..............39 INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY:............40 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ......40 CONFIGURATION FILE DOWNLOAD ....................
  • Page 5 ABLE OF IGURES HT802 USER MANUAL 1: DIAGRAM OF HT802 ........................8 IGURE ABLE OF ABLES HT802 USER MANUAL 1: D HT802 C ..................9 ABLE EFINISION ONNECTORS 2: B HT802 LED ................9 ABLE ASIC EFINITIONS OF THE ATTERN 4: HT802 S ......................

  • Page 6: Gnu Gpl Information

    GNU GPL INFORMATION HT802 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 7: Welcome

    User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT802 as it may cause damage to the products and void the manufacturer warranty.
  • Page 8 This page is intentionally left bank FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 6 of 46...

  • Page 9: Connect Your Ht802

    2. Insert the Ethernet cable into the Internet or LAN port of the HT802 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3.
  • Page 10 FIGURE 1: DIAGRAM OF HT802 FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 8 of 46...
  • Page 11 Used to connect to analog phones / fax machines. There are four (4) LED buttons that help you manage the status of your HandyTone 802. TABLE 2: BASIC DEFINITIONS OF THE HT802 LEDS PATTERN POWER LED Indicates Power. Remains ON when power is connected Internet LED Indicates Access to Internet.
  • Page 12 This page is intentionally left bank FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 10 of 46...

  • Page 13: Ht802 Featrues

    HT802 FEATRUES The HT802 is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT802 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.

  • Page 14: Hardware Specification

    Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, Features forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service HARDWARE SPECIFICATION The table below lists the Hardware and Technical specification of HT802. TABLE 4: HT802 HARDWARE AND TECHNICAL SPECIFICATIONS Telephone Interfaces 2 RJ11 FXS port...

  • Page 15: Basic Operations

    UNDERSTANDING HT802 VOICE PROMPT HT802 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.

  • Page 16: Placing A Phone Call

    1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 14 of 46...

  • Page 17: Direct Ip Calls

    2. Both HT802 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT802 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 18: Call Hold

    3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 16 of 46...

  • Page 19: 3-Way Conferencing

    NOTE: When Attended Transfer fails and A hangs up, the HT802 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. 3-WAY CONFERENCING The HT802 supports Bellcore style 3-way Conference.
  • Page 20 This page is intentionally left bank FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 18 of 46...

  • Page 21: Call Features

    CALL FEATURES The HT802 supports all the traditional and advanced telephony features. TABLE 6: HT802 CALL FEATURES CALL FEATURES Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (per call) Dial “*03”...
  • Page 22 Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 20 of 46...

  • Page 23: Configuration Guide

    Select voice menu option 01 to enable HT802 to use DHCP. STATIC IP M Select voice menu option 01 to enable HT802 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 24: Important Settings

    End User and administrator is “123” and “admin” respectively. Only an administrator can access the “ADVANCED SETTING”, “FXS PORTs” configuration pages. NOTE: HT802 has factory configuration with random administrator password. Check with your service provider for more information. IMPORTANT SETTINGS The end-user must configure the following settings according to the local environment.

  • Page 25: Dtmf Methods

    Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. PREFERRED VOCODER (CODEC) The HT802 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: ...
  • Page 26 The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 24 of 46...
  • Page 27 Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is up if the HT802 is connected to DSL modem. This filed indicates the type of NAT connection used by the HT802. Port Status Displays relevant information regarding the FXS port.
  • Page 28 IP address or Domain name of the STUN server. Keep-alive interval This parameter specifies how often the HT802 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Minimum value is 20 seconds.
  • Page 29 23. If select “Yes, weekly on day” make sure you input the day of the week (in format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT802 will only do the following option you select; “Always check for New Firmware at Boot up” will check for new firmware every time the device reboots.
  • Page 30 OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Example configuration for N.A. Dialtone: f1=350@-13,f2=440@-13,c=0/0; Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3; [...] FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 28 of 46...
  • Page 31 The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Syslog Level Select the HT802 to report the log level. Default is NONE. The level is one of EXTRA DEBUG, DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1.
  • Page 32 Default is No. If Enabled, the HT802 will send a replicate of the SIP packets on the Send SIP Log syslog. Download Device Allows user to download and save a text file containing all the P values of each setting as configured at that point on the unit.
  • Page 33 Retry registration if the process failed. Default is 20 seconds. Retry Wait Time Local SIP port Defines the local SIP port the HT802 will listen and transmit. The default value for FXS port is 5060. Local RTP port Defines the local RTP-RTCP port pair the HT802 will listen and transmit. It is the base RTP port for channel 0.
  • Page 34 Sets the payload type for DTMF using RFC2833. Default is 101. Preferred DTMF method The HT802 supports up to 3 different DTMF methods including in-audio, via RTP (in listed order) (RFC2833) and via Sip Info using SIP INFO messages. The user can configure DTMF method in a priority list.
  • Page 35 This parameter allows users to configure a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered here. The HT802 will automatically append the “@” and the host portion of the corresponding SIP address.
  • Page 36 • Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 11 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx} – Block any number of leading digits FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 34 of 46...
  • Page 37 The minimum session expiration (in seconds). The default value is 90 seconds. Default is No. If selecting “Yes” the phone will use session timer when it makes Caller Request Timer outbound calls if remote party supports session timer. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 35 of 46...
  • Page 38 200OK response, otherwise it will include all match vocoders in same order received in INVITE. Preferred Vocoder The HT802 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726- (in listed order) 32, G.723.1, G.729A/B/E, iLBC. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
  • Page 39 Polarity Reversal termination. Loop Current Default is No. Set it to Yes if the traditional PBX you are using with HT802 uses this Disconnect method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.

  • Page 40: Saving The Configuration Changes

    SAVING THE CONFIGURATION CHANGES Click the “Update” button in the Configuration page to save the changes to the HT802 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT802 to make the changes take effect.

  • Page 41: Software Upgrade

    TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT802 will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.

  • Page 42: Instructions For Upload From Local Directory

    1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT802 device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only"...

  • Page 43: Firmware And Configuration File Prefix And Postfix

    P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 41 of 46...
  • Page 44 Automatic Upgrade: Yes, every minutes(60-5256000). Yes, daily at hour (0-23). Yes, weekly on day (0-6). FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 42 of 46...

  • Page 45: Restore Factory Default Setting

    1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit. 2. Key in the MAC address. Use the following mapping: 0-9: 0-9 22 (press the “2” key twice, “A” will show on the LCD) FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 43 of 46...

  • Page 46: Reset From Web Interface (Reset Type)

    1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. 2. If the HT802 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.
  • Page 47 —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 45 of 46...

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